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Salary: USD 85,000 - 115,000 / annual
EliseAI is a venture-backed AI company ($4B valuation, $350M Series funding led by a16z and Bessemer) focused on deploying agentic AI into housing and healthcare workflows. The company simplifies renter experiences (apartment tours, lease signing, maintenance requests) and healthcare access (appointment scheduling, intake forms, patient-provider communication).
The People Operations Associate role is centered on building and scaling the company's people operations function during rapid growth. This is a hands-on, operationally focused position with significant ownership of onboarding, HR systems, and process automation.
Key responsibilities include:
**Onboarding & New Hire Experience:** End-to-end coordination of new hire onboarding including background checks, paperwork, I-9 verification, travel arrangements, and system access setup. Serve as primary point of contact for new hires, manage onboarding materials and training sessions (LMS and in-person), and continuously identify automation opportunities to scale the process.
**Operations & Process Automation:** Own the operational infrastructure of the people function. Identify manual, repetitive workflows and lead automation efforts using AI tools and workflow platforms. Build and maintain trackers, dashboards, and reporting tools. Document processes to support company scaling.
**HR Systems & Administration:** Manage HRIS transactions (new hire profiles, status changes, offboarding), maintain accurate employee records and org charts, draft employment verification and offer letters, ensure compliance with wage rate notices and labor law postings, support immigration documentation, and assist with benefits administration.
**Employee Relations & Manager Support:** Serve as first point of contact for HR policy and benefits questions, support managers with performance reviews and role changes, coordinate performance management cycles, and handle sensitive employee situations with discretion.
**Employee Experience & Culture:** Manage company swag inventory, coordinate employee recognition programs (anniversaries, birthdays), and support culture-building initiatives.
**Cross-Functional Projects:** Partner with Finance, Legal, and other teams on headcount planning, policy updates, compliance reporting, and ad-hoc people initiatives.
The role emphasizes moving fast in a high-growth environment, leveraging automation and AI tools to build scalable systems, and operating with full autonomy and ownership.
**Requirements:**
- 1–2 years of experience in HR Operations, Compensation and Benefits, or related field
- Proven experience with people operations fundamentals: I-9 verification, onboarding workflows, HRIS data entry, HR compliance basics
- Genuine interest in the people function and desire to grow within HR
- Strong interpersonal skills with excellent written and verbal communication
- Exceptional organization and detail orientation; strong focus on data accuracy and integrity; ability to manage multiple priorities
- Comfortable in fast-paced environments; ability to stay composed when priorities shift
- Data-savvy with proficiency in Excel or Google Sheets; able to build trackers, run reports, and work with people data
- Natural bias toward automation and process improvement; motivated to reduce manual work and build scalable systems
- Ability to apply discretion to sensitive situations and maintain confidentiality
- Self-starter with natural curiosity and problem-solving motivation
- Comfortable interacting with and supporting employees at all organizational levels
- Tech-savvy and quick to learn new tools and systems
- Willing to work in-person from Midtown Manhattan office 5 days per week
