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Salary: ZAR 280,000 - 315,000 / annual
NMI, a global leader in payment technologies, is seeking a People & Office Coordinator to serve as the organizational heartbeat of its Cape Town office. Reporting to the Manager of People Operations, you will own front-of-house, office management, and administrative functions that keep the workplace running smoothly while shaping a welcoming experience for employees and visitors.
Key responsibilities include:
- Serving as the primary point person for employee and visitor experience in the Cape Town office
- Fulfilling receptionist duties: greeting and signing in visitors, giving office tours, arranging parking
- Maintaining office function and aesthetics by coordinating maintenance and repairs
- Purchasing and managing office supplies and equipment inventory
- Handling incoming and outgoing post, arranging courier collections and deliveries, liaising with suppliers
- Coordinating taxi transfers (airport pickups, city journeys), making restaurant reservations, securing meeting spaces
- Managing office Health & Safety requirements as Health & Safety Officer, Fire Marshal, and First Aider (training provided)
- Arranging regular office meals and maintaining snacks and drinks inventory
- Acting as a culture ambassador by organizing social events (seasonal parties, celebrations, volunteering initiatives during NMI Cares month, wellness activities)
- Supporting new joiner onboarding including office induction, ID verification, IT setup, and SWAG provision
- Assisting the People Team and onsite leadership with administrative tasks and initiatives
This is an in-office position based in Cape Town, working Monday to Friday, 12pm to 9pm.
Requirements:
- Proven front-desk, customer-facing administration, or receptionist experience
- Strong office management experience, including overseeing daily operations, managing supplier relationships, coordinating courier services and office maintenance
- Excellent written and verbal communication skills with confidence communicating at all levels
- High computer literacy and proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Drive)
- Confident using AI tools to support research and routine tasks with sound judgment about accuracy and confidentiality
- Strong time-management, organization, and problem-solving skills
- Professional, driven, and proactive with a friendly, positive, 'can-do' attitude
- Ability to calmly juggle multiple tasks and handle occasional high-pressure situations
- Good eye for detail and high standards for workplace presentation and cleanliness
- Ability to handle confidential information sensitively and exercise sound judgment
Preferred:
- Experience working with international teams across varied time zones
- Experience in workplace Health & Safety
