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Vensure Employer Solutions, the largest privately held HR technology and services organization, is seeking a PEO Implementation Consultant to lead client onboarding and implementation for Professional Employer Organization (PEO) services. The company serves over 95,000 businesses and processes $135B+ in annual payroll.
In this role, you will be the primary point of contact for new PEO clients during their implementation phase, ensuring a seamless transition to Vensure's services. You will lead the full implementation process by understanding client requirements and configuring PEO solutions to meet their specific needs. Key responsibilities include:
• Overseeing the complete client implementation lifecycle, coordinating with cross-functional teams (Sales, Client Relations, Payroll) to ensure successful onboarding
• Serving as subject matter expert in PEO implementation, staying current with industry trends, best practices, payroll workflows, and benefit regulations
• Providing comprehensive training and guidance to clients on system usage, configuration, and best practices to drive user adoption
• Troubleshooting and resolving technical and process-related issues that arise during implementation
• Addressing client concerns and questions with expert guidance on system configuration
• Identifying opportunities for process improvement and efficiency gains in benefit implementations
• Contributing to the enhancement of implementation methodologies, tools, and templates
• Maintaining strong communication and collaboration with peers and leadership to ensure consistency across the organization
You will work in an office environment in Duluth, Georgia, frequently sitting at a desk while operating computer systems and office equipment. The role requires constant mental focus, strong attention to detail, and the ability to manage multiple implementation projects simultaneously while meeting deadlines.
REQUIREMENTS:
• High School diploma/GED or equivalent (including relevant certifications, job training programs, or non-traditional degrees)
• Minimum 3 years of related work experience in implementation, payroll, or HR services
• Proficiency in HR software and tools, specifically PrismHR
• Strong understanding of payroll and HR processes, regulations, and compliance requirements
• Proven track record managing multiple implementation projects simultaneously and meeting deadlines
• Knowledge of federal and state regulations pertaining to benefit administration
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent written and verbal communication skills with ability to establish rapport with clients and internal teams
• Problem-solving mindset with ability to analyze complex situations
• Exceptional attention to detail and strong analytical skills
• Ability to remain calm under pressure and maintain professionalism in escalated situations
• Ability to effectively prioritize and re-prioritize tasks to meet changing business objectives
Beneficial: Industry certifications such as FPC, CPP, PHR, SHRM-CP, or PMP.
