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Salary: USD 75,000 - 86,000 / annual
Habitat Health operates a Program of All-Inclusive Care for the Elderly (PACE) model, delivering comprehensive medical care and daily support services to older adults in their homes and communities. The company is backed by leading healthcare investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures, and is in a period of significant growth.
The PCA Supervisor leads and directly oversees the Personal Care Attendant team at the PACE center, ensuring participants receive safe, dignified, high-quality assistance with activities of daily living (ADLs). This is a hands-on management role responsible for day-to-day team supervision, training, competency oversight, and regulatory compliance for direct participant care staff.
Key responsibilities include:
- Supervise, schedule, and coordinate daily PCA assignments to ensure adequate participant coverage at the day center, including meal service, daily activities, and external medical appointments
- Serve as the first point of escalation for PCA staff questions, participant concerns, and operational issues
- Ensure PCA-maintained logs are documented timely and accurately per facility processes
- Manage participant incontinence supply delivery and monitor day center inventory
- Ensure timely completion of all PCA staff documentation including ADL support notes, progress notes, grievances, and incident reports aligned with regulatory timelines
- Conduct regular check-ins, team huddles, and one-on-ones to support staff performance and morale
- Conduct performance evaluations, coaching, and corrective action for PCA staff as needed
- Coordinate ongoing competency evaluations for the team
- Monitor quality and consistency of ADL support against each participant's individualized care plan
- Communicate participant status changes, incidents, or care plan concerns to the Interdisciplinary Team (IDT) and nursing leadership in a timely manner
- Support the IDT in adjusting care plans based on PCA observations
- Provide direct care support to the PCA team as needed
The role works in close partnership with the Interdisciplinary Team, nursing leadership, and the Center Director. Estimated start date is November 30, 2026.
REQUIREMENTS:
- Certified Nursing Assistant (CNA) certification from accredited program (required)
- Associate's degree OR at least 2 years of experience in a supervisory, lead, or preceptor role
- Active Food Handlers Certification
- Demonstrated knowledge of ADL support, infection control, and safe patient handling
- Strong communication skills; ability to interface with IDT, nursing, families, and participants
- Experience overseeing daily workflows and supporting team performance through coaching and feedback
- Ability to make routine operational decisions, solve problems in real time, and maintain quality standards
- Demonstrated ability to manage schedules, prioritize work, and keep operations running smoothly
- Alignment with organizational purpose and values
- Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity and adapting quickly
- Strong learning and growth mindset, including seeking feedback and using data to inform decisions
- Acts with integrity and ownership, considering broader organizational impact
Nice to have: Bilingual proficiency in Spanish, Mandarin, or Cantonese.
