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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft.
The Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst to drive high-complexity risk reviews, lead direct customer engagements, and work cross-functionally with Quality Assurance, Compliance, and Commercial teams to scale processes while balancing risk mitigation with strategic business growth.
Key Responsibilities:
- Manage end-to-end periodic reviews for high-risk enterprise customers, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring regulatory obligations and internal policies are met within strict timelines.
- Maintain "First-Time-Right" accuracy through regular quality control checks, upskilling team members on quality standards, ensuring accurate risk reasoning, and following SOPs strictly.
- Coach peers and guide the team through complex cases, supporting upskilling and fostering a culture of proactive risk management.
- Lead calibration sessions to translate Second Line compliance requirements into practical daily workflows, continuously refining standard operating procedures.
- Act as primary liaison between Commercial teams and external customers, balancing effective risk mitigation with strategic business growth during complex discussions.
- Efficiently navigate high operational volumes and strict regulatory deadlines while managing competing priorities and stakeholder expectations.
- Partner with team leads and product teams to ensure scalable and correct execution of upcoming perpetual KYC and AMLR regulations.
Requirements:
- 6+ years of experience in CDD, KYC, or EDD operations, or equivalent Second Line Risk or Compliance role within a FinTech, Payment Service Provider, or Financial Institution.
- Proven mastery in evaluating complex risk scenarios beyond standard checklists, with deep experience navigating layered corporate structures, offshore/nominee entities, UBO transparency, high-risk business models, scheme rules, and multi-jurisdictional AML/CFT standards (e.g., DNB, FCA, FinCEN).
- Up-to-date knowledge on upcoming EU Anti-Money Laundering Regulation (AMLR) changes, perpetual KYC implementation, and ability to analyze how future regulatory directives impact operational risk and compliance processes.
- Deep understanding of commercial pressures and customer needs; highly skilled at designing pragmatic risk controls that balance strategic business growth with regulatory integrity.
- Analytical mindset proficient in leveraging data and analytics to identify trends, conduct root-cause analysis, and partner with cross-functional teams to build automated risk operations solutions.
- High autonomy, resilience, and clear written and verbal communication skills.
- Prior experience leading a team is a plus.
- Prior experience as a Quality Checker or QA auditor in 1st/2nd Line functions is a plus.
