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Braze is a leading customer engagement platform that empowers brands to deliver personalized, AI-driven customer experiences across channels. This Partner Sales Manager role is based in Singapore and covers Southeast Asia, working at the intersection of Braze's go-to-market teams, delivery partners, and technology partners.
You will manage the partner ecosystem across SEA, building and maintaining strong relationships with Tech Alloy Partner Leads and their GTM teams. Your responsibilities include:
• Collaborate with Braze's regional GTM teams (Account Executives, Account Managers, Business Development Representatives) to identify partner engagement opportunities, generate pipeline, and accelerate deal closures.
• Work with Customer teams (Account Managers and Customer Success Managers) to identify where partners can drive utilization, growth, and reduce churn on existing Braze customers.
• Develop mutually beneficial Joint Business Plans (JBPs) with partners, incorporating growth plans, partner marketing, enablement, partner-led opportunities, and customer success objectives.
• Partner with marketing to develop an annual Partner Marketing Calendar and engage partners in Braze-owned events, co-branded events, and industry sponsorships.
• Travel frequently across SEA to build in-person relationships and maintain a strong presence in allocated markets.
• Develop and implement strategic partner plans for each country on a half-yearly basis.
• Maintain deep understanding of territory, including existing customers, target accounts, and technology/services integrations via Crossbeam.
• Serve as a trusted advisor to your Sales Director on the Braze partner ecosystem within your territory.
• Coach Account Executives on partner engagement best practices, identifying where partners are incumbent and when to engage for co-selling and co-delivery.
• Engage senior stakeholders within the partner ecosystem, aligning with their priorities and demonstrating the value of partnering with Braze.
• Identify gaps and opportunities to grow and expand the partner network.
• Run account mapping, enablement, and quarterly business review sessions with technology and agency partners.
Requirements:
• 5+ years of experience working for a technology vendor in a partner, vendor, agency, or customer-facing role.
• Deep experience and perspective on martech architecture, solutions, and composable approaches.
• Passion for customer engagement and the leading technologies in this space.
• Strong relationship-building skills with ability to influence senior stakeholders.
• Self-starter mentality driven by success and effective time management.
• Willingness to travel frequently and spend significant time on the ground in allocated markets.
• Existing network within the martech/partner ecosystem is valued.
