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Partner Relations Associate

Shifted Energy - Cumberland, RI, United States - In-office

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Salary: USD 65,000 - 87,000 / annual

Resource Innovations, a women-led energy transformation firm, is seeking a Partner Relations Associate to support the delivery of utility energy efficiency programs in Connecticut and the broader New England region. This role combines relationship management, program coordination, and operational support in a collaborative environment. You will serve as a key connector between utility clients, distributors, internal delivery teams, and program partners. Your primary responsibilities include building and maintaining trust-based relationships with distributors, contractors, and utility partners; advancing projects through proactive communication and follow-up; supporting program partners in delivering presentations, trainings, and in-person events; developing and distributing marketing content related to program offerings; providing application support and project tracking; monitoring program activity and maintaining databases; and collaborating cross-functionally with program management, marketing, outreach, rebate processing, and software teams. The role requires balancing people-facing relationship work with administrative and coordination responsibilities. You will help manage program activities from initial outreach through project closeout, ensuring clear communication, strong follow-through, and high levels of partner satisfaction. Success is measured by performance results, partner satisfaction, program participation rates, and effective cross-team collaboration. Resource Innovations focuses on energy efficiency, load flexibility, electrification, and carbon reduction solutions for utilities navigating increasingly complex clean energy challenges. The company offers a comprehensive benefits package including three weeks of paid vacation, paid holidays, 401(k) with employer match, medical/dental/vision coverage, parental leave, employee assistance program, and commuter benefits. REQUIREMENTS: - Bachelor's degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or related field, OR equivalent professional experience - 2–4+ years of experience in energy efficiency programs, account management, customer success, outreach, sales support, project coordination, or related field - Strong relationship-building and interpersonal skills with ability to communicate effectively across diverse audiences - Self-motivated with meticulous attention to detail - Ability to balance people-facing work with administrative and coordination responsibilities - Ability to manage multiple priorities in a dynamic, fast-paced environment - Excellent written and verbal communication skills - Proficiency with Microsoft Office Suite (particularly Excel), Salesforce, and online application systems - Interest in sustainability and clean energy - Valid U.S. driver's license and ability to travel locally as needed PREFERRED: - Experience with utility energy efficiency programs, demand-side management, lighting, building systems, or construction-related fields - Experience working with subcontractors, community organizations, or utility clients

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