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Creatio is a global vendor of an agentic CRM and workflow platform with no-code and AI at its core. The company helps organizations automate customer and operational workflows, achieving rapid time-to-value and high ROI. Millions of workflows run on Creatio daily, supporting thousands of clients across over 100 countries. Creatio is recognized by Gartner and Forrester as a Leader and Strong Performer, and was named to Inc.'s Best Workplaces list in 2025.
As Partner Account Manager for North America (USA and Canada), you will drive partnership growth and revenue through strategic relationship management and sales execution. This is a hybrid role based in the USA.
Key Responsibilities:
Partnership Development: Build and maintain strong relationships with GSI partners (such as Deloitte, TCS, Infosys), serving as a trusted advisor and primary point of contact. Conduct quarterly business reviews both onsite and remotely. Manage annual agreement renewals and perform regularly scheduled partner check-in calls to maximize client satisfaction. Deliver results that generate partner references, case studies, and renewals.
Partner Sales: Lead the lead generation and qualification process with partners. Participate in strategy discussions and client meetings. Collaborate tightly with the internal sales team to accelerate deal progression.
Partner Acquisition: Identify and contact potential new partners through social media and direct outreach. Acquire target partners and oversee their onboarding.
You will thrive in a dynamic, fast-paced environment, embrace challenges as opportunities, and bring fresh ideas. The ideal candidate is a strong team player with excellent communication skills, genuine passion for partnership growth, and a commitment to collaboration.
Requirements:
- Minimum 8–10+ years of experience in software/SaaS B2B environments with a proven track record of consistent quota over-achievement
- Demonstrated experience managing GSI partner accounts such as Deloitte, TCS, or Infosys
- Excellent interpersonal skills and ability to build strong, lasting relationships with partners
- Strong personal network within the North America region
- Driven, highly motivated, and passionate about sales
- Professional sales training (advantageous but not essential)
- Fluent in English (verbal and written)
- Understanding of CRM and BPM applications and experience executing business solutions
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
