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Partner Account Manager - Buffalo NY

Human Interest - Buffalo, NY, United States - Hybrid - posted 2026-09-10

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Salary: USD 130,000 - 140,000 / annual

Human Interest is a high-growth fintech company on a mission to make retirement benefits accessible and affordable for small and medium-sized businesses. The company has raised approximately $500 million from top-tier investors including BlackRock, TPG (The Rise Fund), SoftBank, and others. As a Partner Account Manager, you will be responsible for developing, building, and amplifying referral relationships with key partners in the SMB space, including tech partners, human capital management (HCM) platforms, benefit brokers, CPAs, and financial advisors. Your primary focus will be to engage and develop Human Interest's key accounts and growth opportunities through strategic partnership initiatives. Key responsibilities include: - Develop and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities - Create and execute go-to-market strategies with partners, establishing business goals and performance metrics (pipeline depth, revenue generation) - Proactively identify and resolve emerging partnership issues by working cross-functionally with Sales, Product, Marketing, Legal, and Finance teams - Collaborate with Partner Marketing to innovate and execute unique initiatives such as educational events, email campaigns, and webinars to promote partner sales - Manage sales cycles and maintain strong relationships with partners to drive mutual growth This is a quota-driven role requiring someone who is forward-thinking, meticulously organized, self-motivated, and able to thrive in a fast-paced environment. You will need to exercise discretion and judgment to create solutions independently while remaining coachable and accountable. The role requires 3 days per week in the field, traveling to meet with partners and prospects. QUALIFICATIONS: - 2+ years of experience building, developing, and maintaining relationships with tech and HCM partners, benefit brokers, CPAs, and financial advisors in the SMB space (including territory sales and business development) - Proven track record of success in a quota-driven sales environment - Highly motivated individual contributor and relationship builder who can operate independently - Ability to thrive in a fast-paced, ever-changing environment - Resilient and resourceful; able to find creative solutions to challenges - Solutions-oriented with willingness to manage and solve operational partnership issues - Extraordinary communication and interpersonal skills; ability to build trust and advocate effectively - Familiarity with Salesforce for managing sales cycles (preferred) - Growth mindset with ability to embrace feedback and hold yourself accountable - Coachable; able to absorb information, training, and guidance and successfully implement - Ability to travel in the field 3 days per week

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