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Salary: USD 215,000 - 300,000 / annual
Anthropic is seeking a Partner Account Manager to own relationships with a portfolio of AI-native and boutique systems integrator (SI) partners. These specialist services firms help enterprises design, build, and deploy production-grade AI solutions using Claude. This is a commercial role focused on turning partner relationships into growing joint businesses with shared plans, healthy pipelines, and customers in production.
Key Responsibilities:
Partner Development & Go-to-Market: Own and manage relationships across a partner portfolio from practitioners through founders and executives. Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline. Lead partner business planning including mutual goal-setting, target account identification, and success metrics. Work directly with partners' sales teams on opportunity identification and deal progression. Coordinate closely with Anthropic's Partner Sales team on account positioning and co-sell execution. Run regular operating cadences with each partner including business reviews against joint plans.
Cross-Functional Partnership: Serve as the primary partner relationship owner while Partner Sales leads co-sell execution with Anthropic's account teams. Collaborate with Partner Success Leads on customer engagements, delivery quality, and Claude usage. Build executive-level trust with partner practice and delivery leadership. Align on partner Claude practice growth including certified bench depth, repeatable offerings, and customer stories. Bring commercial perspective to quarterly practice reviews. Ensure clean handoffs with Partner Sales at deal close and with Partner Success at engagement matching. Work with Partner Programs, Activations, Support, and Enablement teams to ensure partners receive full value from Anthropic's ecosystem. Serve as the voice of partners inside Anthropic, informing program, enablement, and product priorities.
Partner Operations & Performance Tracking: Maintain accurate tracking of partner-sourced and partner-influenced revenue using CRM systems and deal registration processes. Keep partner performance dashboards current and use them for partner and internal reviews. Follow and help document standard operating procedures for partner activities. Maintain partner data integrity and consistent measurement across portfolio. Track KPIs for each partner and overall portfolio health. Assess partner contribution, engagement, and growth potential using established frameworks and recommend Anthropic investment levels. Track and report return on partner investments such as funding and enablement. Identify opportunities to improve partner programs and bring recommendations to relevant teams.
Requirements:
- 5+ years of experience in partner development, channel management, or partner management
- Demonstrated success driving revenue through partners with quantifiable pipeline and bookings results
- Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners
- Strong business acumen with ability to support deal progression and navigate complex partner relationships
- Commercial orientation: business driver first, relationship manager second; comfortable asking partners to invest in capability
- Strong analytical skills with experience tracking KPIs, working from dashboards, and using data to prioritize time allocation
- Outstanding communication and relationship-building skills across all organizational levels
- Track record of cross-functional collaboration without owning every involved team
- Experience with CRM systems and partner relationship management tools
- Comfort with ambiguity and fast-changing environments
- Willingness to travel to support partner relationships and joint customer engagements
- Bachelor's degree or equivalent combination of education, training, and professional experience
Preferred Qualifications:
- Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
- Background working at or with AI-native services firms, boutique consultancies, or systems integrators
- Understanding of how boutique services firms operate, including staffing, pricing, and practice funding
- Understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals
- Hands-on familiarity with Claude, Claude Code, and enterprise LLM application development and deployment
- Experience at a high-growth company where programs were still being built
- Passion for AI and understanding of enterprise AI technology adoption