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Bybit, a leading cryptocurrency exchange and digital financial platform serving over 80 million users globally, is seeking a P2P Product Manager to own the product planning and iteration of its peer-to-peer trading platform.
You will be responsible for continuously improving trading efficiency, liquidity, and overall user experience. Key responsibilities include designing and optimizing core P2P trading flows such as ad sequences, request matching, order creation, payment confirmation, dispute handling, and merchant management. You will improve transaction conversion and completion rates by optimizing user journeys, payment experiences, and trading interaction mechanisms.
You will analyze transaction risks and abnormal scenarios—including payment disputes, fraudulent behavior, order cancellations, and malicious users—and collaborate with risk control teams to enhance platform safety. You will design trust and protection mechanisms for buyers and sellers, including escrow processes, appeal flows, and risk alerts.
Monitoring key P2P metrics such as order completion rate, dispute rate, liquidity, transaction volume, and user retention is essential. You will drive continuous optimization through data analysis and collaborate closely with operations, customer support, compliance, and risk teams to improve platform governance and trading experience. Additionally, you will conduct user and market research to identify new growth opportunities and optimize marketplace supply-demand dynamics.
Bybit values a user-first mindset and operates in a high-performance, fast-moving environment where talent is empowered to drive real impact at global scale.
**Requirements:**
- 3+ years of product management experience in P2P marketplaces, second-hand trading platforms, e-commerce platforms, fintech, or related industries
- Strong understanding of marketplace transaction models, user behavior, and trust & safety mechanisms
- Ability to analyze complex user problems and optimize transaction flows through data-driven decision making
- Strong user experience mindset with ability to design efficient and intuitive trading interactions
- Excellent cross-functional communication and project management skills; ability to independently drive initiatives from concept to launch
- Familiarity with fraud prevention, dispute resolution, or platform governance mechanisms is a plus
**Preferred Qualifications:**
- Experience in cryptocurrency exchanges or P2P crypto trading platforms
- Experience with second-hand marketplace products or peer-to-peer transaction platforms
- Experience optimizing transaction conversion, liquidity, or user retention metrics
- Familiarity with payment systems, escrow mechanisms, or risk control processes
