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Revolut is a global fintech company on a mission to deliver more visibility, control, and freedom with money. With 80+ million customers and 13,000+ employees worldwide, Revolut offers a powerhouse of products including spending, saving, investing, exchanging, and travel services.
The Outsourcing team manages and oversees outsourcing risks and third-party arrangements, including regulatory obligations, operational resilience, and exit strategies. This role is an opportunity to build the outsourcing framework from the ground up in India, one of Revolut's fastest-growing regions.
As Outsourcing Manager, you will be the key point of contact for primary service providers and local vendors, ensuring contracts, SLAs, and governance meet Indian regulatory requirements. Your responsibilities include:
• Owning and implementing the local third-party risk management policy and operating model
• Managing outsourcing relationships and ensuring compliance with RBI outsourcing guidelines and regulatory requirements in India
• Overseeing due diligence, risk assessments, and vendor monitoring for both intra-group and external providers
• Monitoring SLAs, downtime, subcontracting, patch management, and remediation plans to ensure service quality and operational resilience
• Collaborating with Compliance, Risk, and Operations to prepare audit-ready documentation on outsourcing, capital adequacy, and operational resilience
• Providing guidance to staff on third-party risk management procedures and accountability
• Preparing regular reports for senior management on outsourcing risks, compliance, and performance metrics
• Laying the foundation for a vendor management team in India as the business scales
REQUIREMENTS:
• Bachelor's degree in business, finance, law, economics, or related field
• 5+ years of experience in vendor management, outsourcing oversight, or third-party risk management within financial services or fintech
• Solid knowledge of RBI outsourcing regulations and application to financial institutions
• Experience developing service monitoring frameworks, due diligence processes, and risk assessments for outsourced arrangements
• Excellent stakeholder management skills across local and global teams
• Fluency in English
NICE TO HAVE:
• Risk management qualification
• Executive and board-level interaction experience
• Solid connections across industry stakeholder groups
• Experience in Big 4 consulting or vendor risk advisory role
• Understanding of fintech and/or banking landscape in India
