SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Base is a next-generation power company deploying distributed battery networks to transform the centralized electrical grid into a resilient, abundant system. The Operations Manager will lead the Connecticut market, owning the full operational footprint in the Northeast including warehouse and materials operations, field installation crews, and local market strategy.
Key responsibilities include:
- Regional Leadership: Own all operational outcomes for Connecticut, including installation volume, warehouse throughput, quality, safety, and customer experience.
- Market Strategy & Scaling: Translate company-wide goals into local execution plans. Identify performance signals in data to improve local operations and design processes that scale from 10 to 1,000+ installations.
- Warehouse & Logistics: Supervise warehouse operations, ensuring 100% inventory accuracy (FIFO), WMS hygiene, and seamless material staging for field crews.
- Field Operations: Manage and mentor field installation crews and electrical leads. Ensure all work meets NEC standards and Base's quality and safety protocols.
- External Stakeholder Management: Build and maintain relationships with local utilities (Eversource, United Illuminating), permitting offices, and municipal stakeholders.
- Central Liaison: Act as the primary link between Connecticut operations and Base's central teams in Austin (Supply Chain, Engineering, Product) to provide field feedback.
This is a foundational leadership role responsible for end-to-end execution of getting Base systems into homes—from warehouse receipt through customer battery energization. The ideal candidate brings a "builder's mindset," equally comfortable on the warehouse floor, job site, and in planning meetings.
REQUIREMENTS:
- 5–8 years of experience in high-growth operations (e.g., Uber, Amazon, DoorDash), military leadership, or field service operations (Solar, HVAC, Electrical)
- Comfortable with data analysis and ability to diagnose problems
- Functional understanding of or interest in residential electrical systems and NEC compliance
- Owner's mentality with extreme pride in work
- Resilient and adaptable; proven track record building from ground up or stabilizing underperforming regions
