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Operations Manager

Revolut - Remote - Remote

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Revolut is a fintech super app serving 80+ million customers globally with products spanning spending, saving, investing, exchanging, and travel. The company has 13,000+ employees and is certified as a Great Place to Work. As an Operations Manager, you will drive problem-solving at scale across the organization. You'll work on high-impact initiatives that shape Revolut's global expansion and operational efficiency. This role sits at the intersection of strategy, process optimization, and execution. Key responsibilities include: - Driving growth strategies to improve profitability and customer metrics (active users, retention, feature adoption) - Building and optimizing scalable processes to support hyper-growth - Leading and executing core infrastructure projects - Prioritizing projects and setting timelines to achieve goals quickly - Identifying and defining new features for seamless customer experience - Managing critical vendor relationships and building performance tracking systems - Developing strategic supply chain partnerships and negotiating commercial terms You will work with cross-functional teams to tackle complex business challenges using data-driven insights and creative problem-solving. Requirements: - At least 70%+ degree from a top university - 3+ years of work experience in a fast-paced environment - Proven track record of taking ownership and leading complex projects end-to-end - Strong analytical skills with ability to break complex problems into manageable components - Comfort working with data and deriving insights - Natural curiosity and drive to make impact - Fluency in English with excellent communication skills Nice to have: - Background in STEM, finance, or software - Experience with SQL, Python, or R - Knowledge and experience in the financial services industry

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