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Salary: EUR 30,000 - 40,000 / annual
BVNK, now part of Mastercard, is a stablecoin-powered financial stack enabling enterprises to build financial products, unlock new markets, and move money across 130+ countries. The company processes billions annually and is trusted by industry leaders like Corpay, Worldpay, Deel, and Flywire.
You will join the compliance and operations team as a Compliance Onboarding Analyst, managing the end-to-end onboarding and due diligence process for individual (consumer) clients. This role requires high initiative, fintech expertise, and close collaboration with Operations, Trading, Sales, and Management teams.
Key responsibilities include:
- Manage onboarding and due diligence for individual clients, ensuring adherence to KYC, compliance, and risk management best practices
- Oversee the complete customer application process, including collection, review, and verification of required documentation
- Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) in line with internal policies and regulatory requirements
- Perform screening and due diligence checks including Sanctions, Politically Exposed Persons (PEPs), and Adverse Media screening, investigating and resolving alerts
- Conduct PEP risk assessments and make informed recommendations regarding escalations
- Ensure compliance with all applicable laws, regulations, internal policies, and industry best practices
- Make risk-based decisions on customer applications, determining when additional information or escalation is required
- Maintain accurate, audit-ready customer records with current KYC documentation
- Identify and suggest process improvements to enhance efficiency, compliance, and customer experience
The role is hybrid with offices in locations including London and Cape Town, offering flexible working hours and a culture built on growth-minded people.
REQUIREMENTS:
- Fluent in English with excellent written and verbal communication skills
- Minimum 2 years' experience in KYC onboarding within payments, fintech, banking, or foreign exchange (FX) industry
- Familiarity with customer onboarding requirements across multiple jurisdictions, particularly EU and US
- Strong understanding of KYC, AML, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements for individual customers
- Proven experience conducting customer screening including Sanctions, PEPs, and Adverse Media checks, with ability to assess results and manage escalations
- Strong analytical and investigative skills with ability to identify risks, make sound risk-based decisions, and escalate complex cases
- Experience working within a regulated financial services environment and maintaining compliance with internal policies and regulatory requirements
- Hands-on experience using Sumsub or similar CRM/case management tools for customer onboarding and workflow management
- Excellent attention to detail, organisational skills, and ability to manage multiple onboarding cases simultaneously while maintaining high accuracy and compliance standards
- Ability to work effectively in fast-paced, high-growth environment, managing competing priorities and meeting SLAs
NICE TO HAVE:
- Experience supporting Know Your Business (KYB) onboarding, including reviewing business documentation, identifying Ultimate Beneficial Owners (UBOs), and understanding corporate ownership structures
