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Cohere, a leading security-first enterprise AI company, is seeking an Office Manager & Security Coordinator for its Ottawa office. This hybrid role combines day-to-day office operations with security protocol implementation, serving as the primary point of contact for both functions.
You will oversee front-facing operations including direct management of cleaners, food & beverage programs, suppliers, and maintenance vendors. Responsibilities include coordinating room setups, managing external visitor logistics, ensuring office cleanliness, leading internal communication channels (Slack), and handling shipping/logistics including laptop distribution for new hires.
A critical component of this role is security compliance and protocol implementation. You will ensure compliance with Canadian industrial security standards, particularly PSPC and Contract Security Program (CSP) requirements for government contracts. This includes overseeing security screening for employees, contractors, and visitors; enforcing access controls and secure storage protocols; maintaining security records including clearance coordination and training logs; and reporting security incidents to relevant authorities as required. You will provide backup support to the Company Security Officer.
Additional responsibilities span office management and inventory (maintaining supply levels, conducting office tours, managing mail/packages), and events/culture initiatives (organizing monthly social events, managing guest experiences, coordinating off-sites with security considerations).
Cohere is a global technology company headquartered in Toronto with offices in London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul. The company builds cutting-edge foundation AI models and end-to-end products for enterprise customers.
QUALIFICATIONS & REQUIREMENTS:
Mandatory:
- Canadian citizenship and current residency in Canada
- Valid Reliability Status with familiarity with CSP/PSPC frameworks
- 2+ years of experience in security operations (government/industrial security preferred)
Preferred:
- Experience managing vendors, facilities, and office operations
- Familiarity with government contract security requirements
- Strong event planning and community engagement skills
- Excellent communication and interpersonal abilities
Note: Only candidates meeting citizenship and residency requirements will be considered. Candidates must be able to work in Ottawa and may be required to pass additional security screening for government contract compliance.
About Cohere
AI / Data / Infrastructure — enterprise generative AI models and tooling for businesses.
