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Salary: USD 137,280 - 204,500 / annual
ServiceNow is seeking a New Logo Account Executive to drive net new business growth in the retail sector across Illinois and Ohio territories. This is a quota-carrying sales role focused on identifying, strategizing, and closing initial opportunities with prospective accounts, then transitioning them to the Account Management team for long-term growth.
In this role, you will:
- Develop and execute strategic territory plans using analytics, case studies, and market intelligence to identify and penetrate target accounts
- Create account-specific strategies leveraging ServiceNow's partner ecosystem and extended sales team to sell industry-leading solutions
- Conduct deep customer research to understand strategic growth plans, technology footprints, competitive landscapes, and internal challenges
- Prospect creatively and execute targeted campaigns to build awareness and drive engagement
- Advance and close sales opportunities through disciplined execution of your sales roadmap
- Orchestrate smooth transitions of newly closed accounts to the Account Management team
- Achieve net new revenue goals and maintain an accurate, progressing pipeline
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company emphasizes an AI-native culture and is building solutions across IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management.
Requirements:
- Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management, or Management Consulting, with demonstrated ability to generate new business at new accounts
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Demonstrated experience in territory strategy, planning, and sales execution with measurable wins
- Ability to understand broad, macro-level business IT needs for prospective clients
- Ability to break down complex sales processes into discrete activities and deliver customer outcomes
- Excellent interpersonal skills to inspire and lead matrix teams and establish trust with prospective customers
- Demonstrated perseverance, resilience, and creativity in finding new paths to engage prospects
- Willingness to travel up to 50% depending on geography/region
- Preferred: 7+ years of quota-carrying, technology solution-based direct sales experience penetrating net new accounts; strong sales strategy and prospecting skills; experience selling various SaaS solutions across lines of business; demonstrated forecasting accuracy using sales tools and analytics; track record of consistently achieving or surpassing sales quota
