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Plaid is seeking a New Business Leader to manage and scale a high-performing sales team in New York. You will oversee a team of 5–20 New Business Representatives (NBRs) and New Business Account Executives (NBAEs), driving team performance against quota and building world-class talent.
In this role, you will manage a team of new business representatives to hit and exceed quota while ensuring pipeline generation meets business targets. You'll partner closely with Marketing and Sales leadership to unlock pipeline creation and drive step-change improvements across the function, including MQL conversion rates, cadence optimizations, and targeting high-intent leads. You'll actively coach team members to develop their sales acumen, prospecting techniques, and career trajectories, while hiring, developing, and promoting strong talent through continuous recruiting efforts.
Plaid powers financial connectivity for millions of people and thousands of companies, including Venmo, SoFi, Fortune 500 companies, and major banks. The company's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. Founded in 2013 and headquartered in San Francisco, Plaid has offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
Key Responsibilities:
- Team Management: Manage a high-performing team of New Business Representatives to hit and exceed quota.
- Pipeline Development & Management: Ensure pipeline generation meets business targets; partner with Marketing and Sales leadership to unlock and unblock pipeline creation.
- Coaching & Mentorship: Actively coach team members to develop their sales acumen, prospecting techniques, and career trajectories.
- Team Building: Hire, develop, and promote world-class talent through continuous evergreen recruiting efforts.
- Strategy & Innovation: Drive step-change improvements across the function, including MQL conversion rates, cadence optimizations, and targeting high-intent leads.
Requirements:
- 3+ years of total experience, ideally with at least 1 year of team management experience (or equivalent experience as an AE, AM, or NBA Team Lead).
- Demonstrated success as an Account Executive or Sales Development Manager.
- Experience working at a tech company, ideally selling technical or developer-oriented products.
- Strong comfort with and passion for delivering against quantitative targets and metrics.
- Strong written, oral, and interpersonal communication skills to effectively align with internal team members, stakeholders, and business leaders.
- Hands-on experience with Salesforce.
Preferred Qualifications:
- Experience directly managing sales development representatives (SDRs/NBRs) or Account Executives (AEs).
- Proven experience in both short-term execution and long-term strategy for pipeline development and metric tracking.
- Experience working in top-tier tech or Fintech companies.
