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Salary: USD 119,000 - 140,000 / annual
Maven Clinic is seeking a Network Operations Manager to support the company's network contracting function and operations. This is an individual contributor role responsible for managing the full lifecycle of network partnerships—from identifying and vetting new partners to negotiating agreements and ensuring continued amendment management.
You will drive how Maven evaluates and contracts with network partners, bringing structure and consistency to a critical growth function. You are a natural relationship builder equally comfortable in contract redlines and partner calls, balancing speed with rigor when building something new. Senior leadership will support unconventional negotiations, complex rate discussions, and non-standard contract structures.
Key responsibilities include:
Network Contracting:
- Manage the pipeline of prospective network partners across fertility and ancillary networks, tracking outreach, status, and next steps from initial contact through executed agreement. Maintain executive dashboards reporting on network contracting status.
- Maintain and enforce a structured framework for evaluating and qualifying new network partners based on clinical quality, geographic coverage, capacity, and strategic fit.
- Nurture relationships with prospective partners throughout evaluation and contracting, serving as a trusted point of contact and Maven ambassador.
- Lead the contracting process for new clinic contracts and amendments across fertility clinic and ancillary partner networks, with support for global network contracting as needed.
- Partner with clinical, operations, and finance stakeholders to ensure contract terms align with Maven's operational and quality standards.
- Maintain clear audit trails of contract history, amendments, and communications for each partner.
Network Operations:
- Build and maintain dashboards monitoring performance across all network verticals.
- Develop standardized templates, evaluation rubrics, and workflows supporting effective network operations.
- Partner with the network team to supply performance data and analysis supporting quarterly business reviews and ongoing optimization.
- Bring structure, data, and follow-through to cross-functional projects with a bias toward action.
- Support network product lifecycle from requirements through implementation and post-launch monitoring.
Requirements:
- 5+ years of experience in network development, provider contracting, partnerships, or related function in healthcare or digital health
- Hands-on contracting experience, including drafting, redlining, and negotiating agreements (legal background not required)
- Proven ability to build and manage a partner pipeline with strong organizational skills and attention to detail
- Proven results in rate negotiations within guardrails and meeting high volume of contracting targets
- Experience creating or improving processes in fast-moving environments
- Strong interpersonal and communication skills with ability to build trust with external partners and align internal stakeholders
- Active work authorization in the US required
Maven operates a flexible hybrid model. The New York office requires three days per week onsite (Tuesday, Wednesday, Thursday). Remote team members in Boston, DC, Chicago, Seattle, and San Francisco attend monthly Work Together Days in their respective cities.
