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PayJoy is a Public Benefit Corporation and mission-first credit provider serving underserved customers in emerging markets. The company uses patented secured credit technology, point-of-sale financing, and card offerings to help customers achieve financial stability. With cutting-edge machine learning, data science, and anti-fraud AI, PayJoy has served over 18 million customers as of 2025 while maintaining profitability.
As National Sales Head, you will lead and develop the Territory/Regional Sales Managers and Sales Representatives team, setting clear strategic plans and goals aligned with sales objectives and budgets. You will design and execute a scalable national sales strategy targeting at least 10% QoQ growth, managing promoter agencies and sales forces across all channels. You will drive sales execution in coordination with Key Account Managers and other PayJoy teams to consistently achieve monthly, quarterly, and annual targets.
Key responsibilities include identifying market expansion opportunities and PayJoy market penetration, building and scaling a high-performing team through recruiting, hiring, onboarding, and mentoring top talent. You will provide strategic direction and performance oversight to Sales Managers/Regional Sales Managers, holding them accountable through reviews, one-on-ones, and recognition initiatives. You will own KPIs measuring sales effectiveness—lead generation, conversion rates, and ROI—and present data-driven insights to senior management in partnership with the Country Manager.
You will set financial targets and budgets, deliver accurate sales forecasts based on historical performance and market trends, and stay ahead of competitor activity. You will build strategic relationships with commercial partners, Regional/Area/Operations/VAS Managers, and key retail decision-makers to expand the distribution network. Cross-functional collaboration with Marketing, Operations, Finance, Compliance, KAMs, Retail Execution, and Kiosk Teams is essential for product launches, campaigns, training, and fraud/compliance investigations.
You will serve as the primary escalation point for operational, customer, and sales issues nationally, driving customer satisfaction and partner retention through regular engagement. You will own operational governance, including invoice and headcount discrepancy checks and implementing corrective action plans for underperforming regions or partners.
REQUIREMENTS:
- 15+ years of experience in a senior sales management position, preferably in mobile, consumer electronics, and/or financial products sectors
- Proven experience negotiating with retailers and distributors, and building long-term commercial partnerships
- Strong negotiation and communication skills, backed by solid customer-facing background and track record of assessing customer and market needs
- Demonstrated ability to lead and manage a nationwide sales force, driving performance across multiple regions or territories
- Experience working effectively with cross-functional teams to deliver shared business objectives
- Track record of setting and achieving ambitious sales targets and driving sustained revenue growth
- Strong analytical skills, with ability to interpret sales data, forecast accurately, and translate insights into action
- Proven people-leadership skills, including recruiting, mentoring, and developing high-performing sales teams
- Degree in Business, Marketing, Commerce, or related field (or equivalent practical experience)
- Willingness and ability to travel regularly as required
