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Fetch Package is seeking a National Account Executive to drive growth and expand relationships with enterprise customers in the multifamily and commercial real estate technology space. This is a senior individual contributor role focused on managing and expanding a portfolio of national accounts through dedicated relationship management and new expansion opportunities.
Key Responsibilities:
- Actively manage and grow existing national account relationships while identifying and pursuing new expansion opportunities within assigned customer portfolios
- Collaborate with sales leadership to develop and implement strategies for horizontal and vertical expansion within customer organizations
- Troubleshoot customer issues and coordinate with internal departments (marketing, operations, customer success) to deliver swift, effective solutions
- Provide regular account status updates to sales leadership, including challenges, opportunities, and risks
- Conduct routine check-ins with clients and maintain strong communication about service offerings
- Develop proposals, presentations, and product demonstrations that articulate value to existing clients
- Monitor industry trends, competitive landscape, and market conditions to inform account strategies
- Travel as needed to meet clients and attend industry events
The role requires a holistic sales approach balancing enterprise agreement management with regional adoption and demand generation across national portfolios. You will work independently while coordinating cross-functionally to ensure customer requirements are met and exceeded.
Requirements:
- Minimum 5 years of outside sales experience in PropTech, SaaS, or commercial real estate technology
- Demonstrated experience working within the multifamily industry
- Excellent communication, negotiation, and relationship-building skills
- Strong understanding of customer requirements and market trends
- Ability to manage large, diverse customer portfolios and prioritize effectively
- Willingness to travel as required
