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Payoneer is a global financial platform founded in 2005 that simplifies cross-border business operations. With over 2,500 colleagues worldwide, the company serves customers and partners in 190+ countries, offering solutions from global payments and compliance to multi-currency management, workforce management, working capital, and business intelligence.
This role is a Sales Associate position within the Go-To-Market organization, based in Manila on a hybrid basis. You will support SMB customer onboarding and identify revenue opportunities while delivering optimal customer experience. Key responsibilities include:
• Support new SMB customers through their Payoneer onboarding journey using CRM tools (Salesforce, Salesloft, Marketo) to drive KYC approvals via phone, email, WhatsApp, and messenger
• Demonstrate strong customer engagement, objection handling, and negotiation skills to close win-win deals
• Execute scalable email communication campaigns with new accounts while collaborating cross-functionally
• Troubleshoot operational and payment issues for new customers during their first transactions
• Partner with regional sales teams and central functions across verticals to drive new business growth
• Work closely with e-commerce customers from Amazon, Shopee, eBay, and similar platforms for seamless onboarding
• Analyze customer trends and user behavior to identify scalable outreach opportunities and execute test-and-learn projects
• Collaborate with Marketing, Partnerships, Enterprise, and Operations teams on seller acquisition initiatives
• Coordinate and co-host industry events, workshops, and seminars with partners and marketplace platforms
• Share feedback and insights in team meetings to contribute to organizational growth
You will be a key member of the sales organization, contributing to growth and providing business solutions leveraging market insights and business acumen.
