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monday.com is an AI work platform used by 250,000+ customers to bring people, workflows, and AI agents together on one flexible platform. As a Mid-Market Account Manager, you will drive revenue by identifying, qualifying, and closing opportunities within the mid-market segment, helping customers optimize their workflows, increase productivity, and scale their operations.
You will own a book of established customers who are scaling quickly and adopting AI in their workflows. Your responsibilities include deepening their investment, bringing new teams and use cases onto the platform, and becoming a trusted partner to help them move faster than their competitors. The Nordics region is early in its growth phase, offering genuine whitespace and the opportunity to grow as the region expands.
Key responsibilities:
- Own the full sales cycle from generating opportunities and building relationships with key stakeholders through negotiation, contracting, and renewal
- Research, identify, and engage opportunities within your territory of accounts with existing spend
- Prospect proactively into accounts using cold calls, emails, social selling, and networking to build a robust pipeline
- Use the value framework and MEDDPICC to run robust deal progression in collaboration with management
- Strategically build relationships within accounts to develop qualified champions and gain access to Director, VP, and C-level economic buyers
- Develop comprehensive understanding of monday.com's solution and connect this knowledge directly to customer ROI
- Work closely with the Customer Success team and internal stakeholders to create conditions for account growth
- Build in-depth knowledge of target industries, including trends, challenges, key players, and opportunities
This is a quota-carrying role requiring strong sales skills, relationship-building capabilities, and a passion for delivering exceptional customer experiences. The role is hybrid with a 3-day per week in-office requirement in London.
Requirements:
- 3-5 years of sales experience in a closing role at a SaaS or technology company, with focus on mid-market accounts
- Demonstrated track record of meeting or exceeding sales quotas and driving revenue growth (Nordics region experience preferred)
- Strong ability to prospect, qualify, and close deals with mid-sized businesses using a consultative sales approach
- Excellent verbal and written communication and negotiation skills with ability to articulate complex concepts clearly
- Comfortable with technology and able to quickly learn and demonstrate software product functionality
- Experience with CRM tools such as Salesforce or HubSpot for managing sales activities and pipeline
- Ability to work collaboratively with colleagues across various teams
- Energy for growing something early; comfortable with a territory that isn't fully mapped and prefers creating opportunity to inheriting it
- Strong analytical and problem-solving skills to identify business challenges and develop tailored solutions
- Passion for delivering exceptional customer experiences and adding value to client relationships
