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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft. The Merchant Fraud team is responsible for detecting and mitigating fraudulent activity that scalably reduces risk for Adyen and its customers.
As a Merchant Fraud Analyst, you will join the Amsterdam-based Merchant Fraud team and work closely with Compliance, Product, and Merchant Operations teams. You will be responsible for identifying, investigating, and preventing fraudulent activities related to acquiring, banking, and issuing services.
Key responsibilities include:
- Monitor and investigate transaction patterns, account activity, and user behavior to detect and mitigate fraudulent activity in real-time
- Assist in developing and optimizing fraud detection systems and tools, suggesting improvements and enhancements
- Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery, and communication protocols
- Manage fraud recall handling, coordinating with banks and networks to recover funds where possible
- Stay current with fraud trends, techniques, and technologies to continuously enhance detection and prevention methods
You bring 1-3 years of fraud experience at a financial institution, with knowledge of multiple fraud types including APP fraud, account takeovers, shopper/merchant collusion, and synthetic identity fraud. You are fluent in English, data-driven in decision-making, and skilled at collaborating across teams while taking ownership of your work. The role is based in Amsterdam with an office-first culture (3 days per week in office).
