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Tandem Health is a fast-scaling healthtech company reimagining healthcare by building an AI clinical operating system designed by clinicians, for clinicians. The platform focuses on intuitive medical notes and workflows that support real-world patient care delivery.
In this highly visible global role, you will be a core member of the Medical Operations team, responsible for rolling out Tandem's platform to influential healthcare organizations worldwide. You will engage directly with healthcare executives, medical leaders, and end-users, bringing clinical insight into product implementation on the ground.
Key responsibilities include:
- Leading live product demonstrations for prospective clients and supporting global commercial efforts
- Designing and adapting workflows and templates for diverse markets and large-scale customers
- Partnering with product, engineering, and commercial teams to ensure smooth rollouts and seamless workflow integration
- Representing Tandem at international conferences, workshops, and customer events
- Guiding clinicians through onboarding, training, and ongoing support
- Troubleshooting issues to maximize clinician value from the platform
- Building templates and prompts that contribute to the evolution of Tandem's AI assistant
- Managing clinical safety incidents and optimizing operations for safe scaling
- Traveling up to 25% to support critical customer moments and implementations
You will work primarily from Tandem's Stockholm headquarters in the Epicenter building, collaborating closely with the team to build culture and drive impact.
REQUIREMENTS:
- Clinical experience in healthcare (general practice, hospital, private practice, or equivalent)
- Exposure to consulting, corporate, or startup environments
- Passion for technology, AI, and their potential to transform healthcare
- Strong communication skills equally comfortable with executives, engineers, and frontline clinicians
- Organizational strength and process-driven mindset
- Ownership, curiosity, and initiative in fast-paced environments
- Flexibility to travel up to 25%
- Multilingual skills highly valued
BONUS QUALIFICATIONS:
- Experience with prompting or large language models (LLMs)
- Healthtech or SaaS background
- Familiarity with EU clinical safety or digital health regulations
- Track record in implementation projects or customer rollouts
