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Medical Content Development Manager / Team Lead

Waltz Health - Milan, Lombardy, Italy - Hybrid

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EVERSANA is a global commercialization services company serving the life sciences industry, with 7,000+ employees and 650+ clients ranging from biotech startups to established pharmaceutical companies. The company provides next-generation services to help bring innovative therapies to market and support patients. This Medical Content Development Manager role is a team lead position within the Global Medical Information / Medical Content Development Team. The role is home office-based (full-time) and requires a valid work permit in the EU or UK. KEY RESPONSIBILITIES: - Lead and provide direction to medical writers and medical content development team members to deliver client projects efficiently and effectively - Develop and manage medical and scientific content including Scientific Response Documents (SRDs), Frequently Asked Questions (FAQs), slide sets, abstracts, posters, education and training materials - Drive the client document development process from gathering materials through facilitating Medical, Legal, Regulatory (MLR) review meetings - Manage document development using platforms such as Veeva PromoMats / MedComms, uploading documents and providing reference anchoring - Conduct scientific data fact-checking for documents in support of medical reviewers - Collaborate with Global Medical Information / Medical Content Development Team on strategy, tactical execution, and communication approaches - Participate in key client meetings as assigned - Support creation and updates of SOPs, checklists, templates, style guides, and guidance documents - Stay current with industry best practices and evaluate new technologies to improve operational efficiency - Work collaboratively across EVERSANA teams including medical writers and creative teams - Ensure compliance with industry standards and codes of practice - Manage quality issues proactively with timely corrective and preventive actions - Travel up to 10-15% as required - Flexible scheduling to meet client and management needs REQUIREMENTS: Minimum Education: Doctorate or Master of Science (MSc) degree in Life Sciences or healthcare, or equivalent. Minimum Experience: - Minimum 2 years in pharmaceutical industry or Medical Information / Medical Communications service provider - Experience developing global medical information materials (SRDs, FAQs, CRDs, etc.) - Exceptional written, verbal, interpersonal, and presentation skills with ability to independently interpret and summarize complex results - Ability to establish credibility with diverse audiences, especially clients - Effective interface with all management levels in matrix team settings while meeting timelines - Proficient editing skills and expertise in Microsoft Office, Acrobat, and related applications - Experience conducting literature searches using PubMed, Ovid, Embase, etc. - Experience with reference management and citation software (EndNote, Mendeley, Citavi, etc.) - Strong understanding of regulatory requirements and best practices in Medical Information, Medical Affairs, and promotional/non-promotional materials review - Excellent project management skills with proven results-driven track record - Ability to conceptualize, design, and deliver best-in-class solutions Preferred Qualifications: - Pharm.D., Pharm.M., Medicine degree, or PhD - Relevant Bachelor's degree in Life Sciences - Medical Information, Medical Communications, Medical Writing, or Medical Affairs experience - Experience developing medical content for new product launches and managing current materials across multiple therapeutic areas - Fluent in English (written and verbal) plus one or more additional European language at B2, C1, or C2 level on Common European Framework - Strong analytical and critical thinking abilities - Proven ability to develop and execute project plans - Track record of delivering results - Demonstrated innovation and integrity - Client management and coordination experience

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