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Salary: USD 130,000 - 160,000 / annual
Crusoe is a vertically integrated AI infrastructure company building energy-efficient solutions to power the world's most ambitious AI workloads. As Marketing Operations Manager, you will own the day-to-day execution of Crusoe's marketing programs, working closely with the marketing operations lead to ensure campaigns run accurately and on time.
You will build and QA campaigns across Marketo and Salesforce, managing data flows between systems and partnering with every marketing team to get programs live. Key responsibilities include: building and configuring Salesforce campaigns end-to-end (audience setup, workflow logic, scheduling, tagging); building, QA-ing, and deploying marketing emails and nurture programs in Marketo with segmentation, A/B testing, and send-time QA; building and maintaining Marketo forms on Crusoe-hosted pages; standing up programs for webinars, field events, and product launches; running data and list imports with field mapping, normalization, and deduplication; maintaining data hygiene across both platforms; partnering with Events, Digital, Content, Brand, Web, and Product Marketing teams through planning cycles; coordinating with Revenue Operations and Sales on lead routing, lifecycle stages, and scoring; building AI-assisted tooling and automated workflows to turn recurring work into repeatable processes; and evaluating new functionality across the marketing stack.
This role is ideal for a meticulous, systems-minded operator who thrives in fast-paced environments and takes pride in work built right. You will contribute to how the function scales by improving processes and building tools that make execution faster and more reliable.
REQUIREMENTS:
- 5+ years of marketing operations or marketing automation experience in B2B environments with proven hands-on campaign execution and data management
- Deep, hands-on Marketo expertise as a primary builder (programs, smart campaigns, tokens, emails, templates, forms, segmentations, lifecycle, scoring)
- Strong working knowledge of Salesforce (campaigns, campaign members, leads vs. contacts, reports, list views) and practical understanding of Marketo sync behavior
- Demonstrated experience importing and cleaning marketing data at volume with high accuracy standards
- Experience working across a growing, integrated marketing tech stack with ability to trace data across systems and diagnose breakdowns
- Practical AI fluency with experience building AI-assisted tools or automated workflows for operations
- Strong analytical skills with experience building reporting that stakeholders rely on and turning campaign/funnel data into clear answers
- Experience supporting diverse stakeholders (web, brand, digital, events, content, product marketing, revenue ops, sales) and translating requests into executable work
- Exceptional organization and attention to detail with ability to manage competing deadlines across concurrent campaigns
- Excellent communication and collaboration skills
- Bachelor's degree in Marketing, Business, or related field (Marketo Certified Expert a plus)
- Familiarity with wider marketing stack (Sigma, Knak, Qualified, Webflow, Google Analytics, Workato) a plus
- Comfort with ambiguity and ability to operate both strategically and tactically
- Process to stay current on latest developments in marketing automation, martech, and AI tooling
