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Salary: USD 60,000 - 95,000 / annual
Odeko is an all-in-one operations and technology platform serving over 20,000 independent coffee shops, cafes, and food establishments. The platform enables customers to purchase supplies from hundreds of brands, track ordering trends, finance equipment, and access insurance—helping small businesses increase revenue, reduce environmental impact, and save on costs and vendor management time.
As a Market Manager in Dallas, you will be the revenue leader for the local market, driving growth through new customer acquisition and account expansion. Your responsibilities include:
• Achieving monthly revenue goals by securing commitments from independent coffee shop owners and successfully onboarding them to Odeko's local supply delivery service
• Leveraging Odeko's data-driven prospect database to develop new client relationships and drive high-speed partnership growth
• Owning the full customer relationship lifecycle—pre and post-sales—with focus on retention and expansion through upselling, in-person cafe visits, and new product launches
• Collaborating with Operations and Support teams to resolve day-to-day issues quickly
• Maintaining meticulous CRM records in HubSpot to track activity, conversations, and enhance the customer journey
• Partnering with vendor partners on local coffee events and sampling campaigns for prospective customers
• Serving as the primary liaison between customers and internal teams, advocating for product or process improvements based on customer feedback
• Continuously developing knowledge of local and national specialty coffee industry trends
You bring 2+ years of relevant sales, account management, business development experience, or local coffee community leadership. You excel at discovering and closing sales opportunities, building client relationships, and managing pipelines to achieve revenue targets. You're self-directed, thrive in evolving environments, and deliver client-focused solutions based on customer needs. A passion for coffee and small business is essential; prior coffee industry experience is a bonus.
