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Market Manager

Despegar - Cancún, Quintana Roo, Mexico - In-office - posted 2026-10-16

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Despegar, part of the Prosus ecosystem and a leader in travel technology across Latin America for over 25 years, is seeking a Market Manager to drive revenue growth and strategic partnerships in the region. In this role, you will serve as a trusted advisor to hotel owners, general managers, commercial directors, revenue managers, and other key decision-makers. You will own end-to-end responsibility for revenue, market share, conversion rates, inventory availability, competitive positioning, and partner retention across your portfolio. Key responsibilities include: • Building and maintaining trust-based relationships with senior stakeholders and portfolio partners • Defining growth levers by channel, source market, and product in collaboration with each partner • Negotiating strategic agreements on rates, inventory, promotions, media, packages, and commercial terms with measurable impact • Managing pricing, parity dynamics, partner offers, direct sales, connectivity, and other factors affecting market positioning and conversion • Conducting data-driven business reviews that deliver benchmarks, diagnostics, and actionable recommendations • Building independent analyses in Excel/Sheets and BI tools to transform data into weekly decisions • Serving as the voice of the market—bringing partner signals and market insights to Product, Revenue, Media, Operations, and Technology teams to influence priorities • Representing Despegar at regional trade shows, conferences, and industry events • Identifying and launching local growth initiatives with potential to scale across the broader team You will operate at both strategic and tactical levels, managing complex negotiations while maintaining a data-driven approach. The role requires frequent travel throughout the region. Requirements: • 6–10 years of experience in consultative B2B portfolio management in travel tech, online hospitality, SaaS, digital media, or related sectors • Proven track record in driving revenue, market share, conversion, retention, or portfolio growth • Experience building relationships with senior stakeholders • Solid knowledge of online hotel distribution: Channel Manager systems, APIs, pricing, revenue management, inventory management, and rate parity • Advanced Excel/Sheets skills and proficiency with BI tools; SQL is a differentiator • Ability to operate simultaneously at strategic and tactical levels • Strong autonomy, commercial judgment, and ownership in dynamic environments • Excellent verbal and written communication skills • Native Spanish speaker; advanced English is desirable and may be required depending on portfolio • Availability for frequent travel

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