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Salary: EUR 61,000 - 72,000 / annual
Airbnb is seeking a Market Manager to drive growth in the French West Coast territory. In this role, you will manage professional host accounts, execute supply acquisition strategies, and build Airbnb's market presence as the local in-market expert.
Key Responsibilities:
- Build and manage relationships with professional host accounts within your assigned territory
- Directly manage accounts to meet and exceed quarterly and annual sales goals
- Analyze data and identify strategic opportunities to drive sales growth in your region
- Prospect and onboard new, high-quality supply in your assigned geography
- Maintain baseline understanding of technical integrations with software partners to support clients
- Represent Airbnb in external meetings with professional hosts
- Educate clients on product changes and cascade feedback to internal stakeholders
- Conduct regular optimization calls and business reviews with clients
- Develop strong, long-lasting partnerships with hosts
- Develop deep knowledge of your assigned geographic markets and become the go-to source for local trends and market dynamics
- Leverage market knowledge to build initiatives
- Provide exceptional service to professional hosts, including occasional in-person support via travel to your market (typically once every 4-6 weeks)
- Work cross-functionally with public policy, legal, communication, and customer support teams
- Design, develop, and execute bespoke engagement initiatives for your territory
- Support host community programs in your region
Requirements:
- 6+ years of experience in account management, partner support, and/or sales
- Preferably 2+ years of experience in the hospitality/travel industry
- Fluency in French and English (required)
- Willingness to regularly travel domestically from Paris to your aligned market territory (typically once every 4-6 weeks)
- Proven track record of effectively managing a leads pipeline and/or book of business
- Proficiency with CRM software, particularly Salesforce and Mixmax
- Excellent communication and presentation skills (phone, email, in-person)
- Strong quantitative skills and ability to interpret and apply data in day-to-day work
- Strong time management and prioritization skills
- Ability to work at both strategic and tactical levels in ambiguous environments
- Ability to work within tight deadlines and balance short-term needs with long-term strategic initiatives
- Passion for Airbnb, travel, and the sharing economy (being an Airbnb host is a plus)
- Proven experience working cross-functionally
- Charismatic self-starter who is resourceful and self-sufficient
