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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for companies like eBay, Spotify, Klarna, Uber, and Sony. The company operates 20 offices across six continents with London as headquarters.
You will serve as Manager, Solutions Engineering, supporting strategic merchants across the sales, solutioning, integration, and go-live lifecycle. This is an individual contributor role focused on Checkout.com's top 500 accounts and opportunities. You will combine technical depth, commercial judgment, and strong customer engagement skills to understand complex requirements and translate them into practical Checkout.com solutions.
Key responsibilities include:
- Partner with Sales and Account Management on top 500 opportunities, shaping technical engagement plans and positioning the right Checkout.com solutions
- Lead technical discovery, solution design, product demonstrations, proof-of-concepts, workshops, and presentations for merchant stakeholders
- Translate business and technical requirements into scalable solutions using Checkout.com APIs, products, payment methods, and integration patterns
- Advise customers and internal teams on payment flows, acceptance optimization, fraud prevention, tokenization, 3DS, alternative payment methods, and related payment topics
- Support RFPs, RFIs, security reviews, architecture discussions, and technical evaluations throughout the sales cycle
- Maintain technical ownership from early discovery through integration, testing, and go-live, partnering with Implementation Engineering, Product, Engineering, Merchant Care, and Account Management
- Turn merchant and market feedback into improvements to product priorities, documentation, enablement, demos, and reusable technical assets
- Build trusted relationships with technical and business stakeholders while clearly communicating trade-offs, risks, and recommendations
The hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
REQUIREMENTS:
- Experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a similar customer-facing technical role
- Experience supporting complex B2B technology, SaaS, fintech, payments, or e-commerce customers
- Strong understanding of API-based integrations, including REST/JSON APIs, webhooks, logs, API responses, and tools such as Postman
- Demonstrated experience with technical discovery, solution design, demos, proof-of-concepts, workshops, RFPs, or RFIs
- Ability to explain complex technical concepts clearly to developers, product teams, commercial stakeholders, and senior business leaders
- Strong commercial judgment and the ability to balance customer value, technical feasibility, delivery risk, and business priorities
- Analytical, organized, and customer-focused approach to diagnosing problems and driving them to resolution
- Ability to operate effectively in a fast-paced, ambiguous, and highly collaborative environment
NICE TO HAVE:
- Payments or fintech experience, including payment authorization and settlement flows, payment methods, fraud and risk, 3DS, network tokenization, or payment performance
- Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem
- Experience working with enterprise merchants and complex, multi-stakeholder implementations
- Previous engineering, software development, product management, or solutions architecture experience
- Familiarity with payments standards, regulations, or schemes
