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Salary: USD 147,000 - 193,000 / annual
Braze is hiring a Manager for its Solutions Consulting team to lead and develop Solutions Consultants across diverse industry verticals and customer types in the AMER region. This is a player-coach role combining individual contribution with people management and hiring responsibilities.
In this position, you will manage a team of Solutions Consultants who serve as trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices. You'll mentor your team members, support their growth, and collaborate closely with sales, marketing, security, and product teams to ensure strong customer foundations and long-term partnerships.
Key responsibilities include:
- Managing and hiring Solutions Consultants across Braze's verticals and customer segments
- Mentoring team members on technical and consulting skills
- Partnering with cross-functional teams (sales, marketing, security, product) to support customer success
- Demonstrating a "get it done" attitude with strong collaboration and follow-through
- Expanding your people management and leadership capabilities
You bring 5+ years of experience in pre-sales engineering, technical account management, or customer success, with proven people management skills. You're an exceptional communicator with strong listening abilities and follow-up discipline. You have domain knowledge in at least two areas: SaaS, mobile, APIs, marketing automation, direct marketing, marketing analytics, or programming (including HTML). You're intellectually curious, a natural team player, and comfortable with up to 50% travel at peak times.
Braze values collaboration, intellectual curiosity, and a bias toward action. You'll work with a sharp, passionate team in a culture that emphasizes high standards, teamwork, and work-life harmony during rapid global growth.
