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OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S., serving more than 2,000 cities, counties, state agencies, school districts, and special districts. The company offers category-leading products including enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data.
The SDR Manager, based in Pune, leads a team of Sales Development Representatives dedicated to generating pipeline for OpenGov's US go-to-market team. This role owns the performance, coaching, and day-to-day execution of the Pune SDR team, ensuring consistent, high-quality outbound activity into the US public sector market. You will report to a US-based Director of Sales Development and act as the connective tissue between the Pune team and US leadership, translating strategy into daily execution and results.
Key responsibilities include managing and coaching a team of 6 SDRs to consistently hit pipeline and activity targets; monitoring individual and team metrics (calls, emails, meetings booked, pipeline generated) and running regular one-on-one meetings and performance reviews; translating US GTM strategy and territory priorities into daily and weekly execution plans; building onboarding, ramp plans, and ongoing skill development programs so new SDRs reach full productivity quickly; partnering closely with the US-based Director of Sales Development and US Account Executives to align on lead quality, handoff process, and feedback loops; ensuring the team uses Salesforce, Outreach, and LinkedIn effectively while maintaining clean, accurate reporting; managing a team working US-aligned hours from Pune, including shift scheduling and coverage planning; delivering regular updates to US leadership on team performance and pipeline health; and building a high-energy, competitive, and supportive team culture.
OpenGov operates in a fast-paced, results-driven environment with a global team of 800+ employees united in challenging the status quo. The company is headquartered in San Francisco with offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. The organization prizes performance-based culture, internal promotion, and employee impact.
REQUIREMENTS:
- 7+ years of experience in sales development or outbound sales, including a proven track record managing SDR or BDR teams
- Experience managing a team that supports a US market or works US-aligned hours
- Strong coaching skills with a track record of developing reps and improving individual performance
- Comfortable working US-aligned hours from Pune
- Excellent spoken and written English, with the ability to communicate effectively with US-based leadership and stakeholders
- Data-driven approach to managing pipeline and activity metrics, with fluency in Salesforce and sales engagement tools (Outreach or similar)
- Genuinely curious about technology and its role in government, with the ability to translate that curiosity into team-level coaching
- Background in B2B, SaaS, BPO, or government-focused sales organizations is a strong plus
- Bachelor's degree preferred