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Manager, Sales Development & Enablement

Stream - Boulder, CO, United States - Hybrid - posted 2026-10-05

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Salary: USD 0 - 150,000 / annual

Stream powers real-time Chat, Video, Activity Feeds, and AI Moderation for over 1 billion end users across 4,000+ apps including Strava, Bumble, eBay, and Patreon. The platform processes billions of API requests monthly and supports applications with millions of concurrent users. You will lead a team of 6+ Sales Development Representatives (SDRs) reporting to the VP of Revenue Operations. The role is split equally between people management and enablement program ownership. On the management side, you'll run one-on-ones, call coaching, performance reviews, and development plans while holding the team accountable to quota. On enablement, you'll design and own the onboarding curriculum, certification path, call-coaching framework, and ongoing skills programs—essentially building how the team works rather than inheriting a system. Key responsibilities include: setting team objectives against the revenue plan and tracking monthly/quarterly/annual targets; leading SDRs through coaching and performance management; designing and running onboarding, certification, and skills programs; keeping messaging, objection handling, and qualification criteria current with Product Marketing, Marketing, and Sales Engineering; partnering with Talent Acquisition on hiring and onboarding; allocating territories and resources; and using Salesforce and Gong to diagnose performance, run call reviews, and improve conversion rates, ramp time, and meeting quality. You'll work closely with Account Executives on pipeline quality and with cross-functional teams to ensure messaging stays current as products ship. Success is measured by team quota attainment, ramp time, and the quality of pipeline handed to AEs. Stream is a Series B company with 140+ people across offices in Boulder, Amsterdam, Skopje, and Toronto. The company is backed by Felicis Ventures, GGV Capital, 01 Advisors, Techstars, and Arthur Ventures, with notable angels including Dick Costolo (ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (co-founder of GitHub), and Nicolas Dessaigne (co-founder of Algolia). The hybrid role requires 3 days per week in the Boulder office. REQUIREMENTS: - 1+ years managing a sales development or inside sales team with direct accountability for team quota - 3+ years in SaaS sales, including time as an SDR or comparable outbound role - Experience building or substantially improving enablement assets (onboarding programs, playbooks, certification or coaching frameworks) - Track record of hiring, ramping, and retaining early-career sales talent - Fluency with Claude, Salesforce, Gong, and modern prospecting/engagement tools; habit of managing performance with data - Hands-on coaching style with credibility to get on calls and set the standard BONUS EXPERIENCE: - Growing an outbound team at an API-led, developer-focused, or infrastructure SaaS company - Formal sales enablement experience or owning an enablement function alongside management - Managing across US and EMEA time zones - Embedding a sales methodology (MEDDIC, Command of the Message, etc.) in a curriculum - SDR experience at a high-growth company - Partnering with RevOps on territory design, capacity planning, or forecasting - Running an enablement program that measurably cut time to first meeting or time to quota for new hires

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