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Hightouch is an Agentic Marketing Platform powered by a Composable CDP, enabling marketing teams to build and ship end-to-end campaigns with AI assistance. Founded in 2019 and headquartered in San Francisco, Hightouch is a Gartner Magic Quadrant Leader in Customer Data Platforms, trusted by enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
As Manager of Sales Development, you will lead a high-agency SDR team driving demand for the Ad Studio product—a new product motion with no established playbook yet. This is an opportunity to build and scale an outbound program from the ground up while developing future leaders of the company and growing brand recognition.
You'll be responsible for hiring, developing, and managing a team focused on engaging performance marketing, growth, creative, and marketing ops leaders at world-class companies. Your team will help these leaders solve for creative fatigue, slow production cycles, and brand consistency at scale.
Key responsibilities include:
- Hire, train, and develop a team of outbound SDRs
- Coach your team on prospecting and campaign development through 1:1s, call reviews, email coaching, and other formats
- Monitor and report on team performance against input and output metrics
- Work closely with Sales and Marketing leadership on demand generation strategy, sales play development, and messaging
- Support sales leadership in defining the team's operating model, targets, and headcount needs
- Actively participate in the sales process—hop on cold calls, inspect message quality, and review call recordings
You'll partner cross-functionally to drive meaningful pipeline at the top of the funnel and create a team culture of collaboration and winning. This role is ideal for a leader energized by building from scratch, coaching talent, and driving ambitious objectives in a fast-moving environment.
REQUIREMENTS:
- 5+ years of experience in sales with 2+ years of experience leading a sales development function in B2B SaaS focused on outbound opportunities
- Strong analytical skills and passion for digging through data to assess team and business performance
- Proven track record of team quota attainment
- Passion for hiring and developing people early in their careers
- Experience supporting teams working across Enterprise and Mid-Market segments
- Enthusiasm for wearing many hats and hands-on involvement in team execution
- Experience creating a team culture of collaboration and winning
BONUS QUALIFICATIONS:
- Experience using sales tools such as Outreach, Gong, LinkedIn Sales Navigator
- Previous closing experience as an Account Executive
- Experience in Sales at an early or growth stage technology startup
