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NeueHealth is a value-driven healthcare company committed to making high-quality, coordinated care accessible and affordable across the ACA Marketplace, Medicare, and Medicaid. The company operates owned clinics (Centrum Health and Premier Medical) and partners with affiliated providers nationwide, while enabling providers to succeed in performance-based arrangements through centralized technology and services.
The Manager, People Technology serves as the primary functional owner of the organization's People Technology portfolio, responsible for administration, optimization, support, and continuous improvement of systems including Workday HCM, talent acquisition platforms (Greenhouse), learning management (TalentLMS), benefits administration technologies, and third-party vendor integrations.
Key responsibilities include:
**People Technology Management**: Manage day-to-day administration and support of People Technology platforms; lead a small team responsible for operations, support, reporting, testing, and project delivery; assign and prioritize workload; serve as primary escalation point for system issues; develop team capabilities through coaching and mentoring.
**Workday Administration & Support**: Serve as primary administrator and functional owner for Workday and related systems; manage configuration, business processes, security roles, and workflow optimization; coordinate releases including impact assessments, testing, and deployment; identify enhancement opportunities; partner with HR stakeholders on business requirements.
**Integrations & Vendor Management**: Oversee integrations with payroll providers, benefit carriers, retirement vendors, recruiting platforms, and third-party systems; monitor performance and coordinate issue resolution; manage vendor relationships and service delivery expectations; support implementation of new integrations and system enhancements.
**Reporting & Analytics**: Develop and maintain HR reports, dashboards, workforce metrics, and compliance reporting; ensure data accuracy, integrity, and security; partner with HR and business leaders on reporting needs; promote reporting automation and self-service capabilities.
**Project Management & Continuous Improvement**: Lead People Technology projects from requirements through implementation, testing, deployment, and adoption; facilitate stakeholder discussions; maintain project plans and communications; identify and implement process improvements.
**Compliance & Risk Management**: Ensure systems comply with security, privacy, payroll, benefits, and regulatory requirements; support audit activities and compliance reviews; maintain documentation; support business continuity planning.
**Requirements**
Required:
- Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science, or related field, or equivalent experience
- 5+ years of experience supporting HRIS, People Technology, or enterprise business applications
- 3+ years of hands-on Workday administration experience
- 2+ years of experience leading projects, systems, or teams in a People Technology or HRIS environment
- Experience supporting Workday configuration, reporting, security, releases, testing, and integrations
- Experience managing third-party vendors and technology partners
- Demonstrated experience gathering business requirements and delivering technology solutions
Preferred:
- Workday Pro certifications
- Experience supporting Greenhouse, TalentLMS, payroll systems, benefits platforms, or related HR technologies
- Experience with mergers, acquisitions, organizational transformations, or large-scale system implementations
- Experience with workforce analytics, dashboards, and HR reporting
Professional Competencies:
- Strong knowledge of Workday HCM and related People Technology solutions
- Understanding of HR operations, benefits administration, payroll processes, talent acquisition, learning, and performance management
- Experience with system configuration, business process design, reporting, and integrations
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Proven project management and organizational skills
- Ability to manage competing priorities in a fast-paced environment
- Strong attention to detail and commitment to data integrity
- Ability to lead teams while remaining hands-on in supporting technology solutions
- Customer-focused mindset with commitment to continuous improvement and service excellence
