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Saronic Technologies, a leader in autonomous maritime defense systems, is seeking an experienced Manager of Enterprise Technology to build, implement, and scale the technology platforms supporting the company's rapidly growing business.
This is a hands-on technology leadership role responsible for implementing and managing a broad portfolio of enterprise SaaS and self-hosted applications across engineering, manufacturing, operations, workplace, and corporate functions. You will own assigned enterprise platforms from evaluation and implementation through integration, adoption, support, upgrades, optimization, and eventual retirement.
Key responsibilities include:
- Lead implementation, administration, and lifecycle management of enterprise SaaS and self-hosted applications
- Own ITSM platform implementation and continuous improvement, including service catalog, incident/request/problem/change management, knowledge management, asset management, SLAs, workflows, and automation
- Lead enterprise application implementations across engineering, manufacturing, operations, workplace, finance, people, and other business functions
- Work directly with business and technical stakeholders to translate requirements into practical system designs, configurations, workflows, and implementation plans
- Evaluate new technologies and lead technical assessments, proofs of concept, build-vs-buy analysis, and vendor selection
- Manage both cloud/SaaS and self-hosted applications, coordinating with IT, Cybersecurity, infrastructure teams, and vendors on hosting, environments, upgrades, access, security, and availability
- Partner with technical teams on APIs, integrations, SSO, identity/access management, data flows, middleware, and workflow automation
- Establish scalable processes around software intake, ownership, licensing, renewals, utilization, upgrades, support, and retirement
- Manage software vendors, implementation partners, consultants, licensing, contracts, and technical escalations
- Establish platform roadmaps, release/change processes, documentation, governance, monitoring, and operational standards
- Identify opportunities to consolidate applications, automate manual processes, improve employee experience, and reduce software spend
- Manage and develop technical resources responsible for enterprise platforms and application delivery
- Drive issues and projects to resolution quickly, even when requirements are incomplete or priorities change
The ideal candidate is a builder and operator who has implemented enterprise applications, worked through difficult integrations, configured systems, managed vendors, solved production issues, supported upgrades, and built scalable processes. You are equally comfortable discussing requirements with business leaders, troubleshooting technical issues with engineers, challenging vendors, reviewing implementation plans, or getting hands-on with applications. You move fast, make practical decisions with available information, and adapt as the business changes. You are technology-agnostic and adaptable across ITSM solutions, SaaS business applications, PLM systems, engineering tools, project controls platforms, and self-hosted applications.
QUALIFICATIONS:
- 8+ years of experience across enterprise applications, enterprise technology, business systems, ITSM, or related areas
- Demonstrated experience implementing and managing multiple enterprise applications (not specializing in a single platform)
- Experience taking enterprise software through the full lifecycle: requirements, evaluation, architecture, implementation, integration, rollout, support, upgrades, and optimization
- Experience implementing an ITSM platform such as ServiceNow, Jira Service Management, or similar, including designing workflows and service-management processes
- Experience managing enterprise SaaS applications across multiple business functions
- Strong understanding of APIs, integrations, middleware, SSO, identity/access management, databases, environments, and enterprise application architecture
- Experience working with IT and Cybersecurity teams on infrastructure, security, access, hosting, and compliance requirements
- Experience managing software vendors, implementation partners, consultants, licensing, and renewals
- Strong project execution skills with ability to manage several implementations and operational priorities simultaneously
- Ability to operate effectively in a fast-paced environment with evolving requirements and priorities
- Comfortable getting hands-on with systems and technical problems
- Experience leading and developing technical teams
Beneficial but not required:
- Experience supporting engineering, manufacturing, or other complex operational environments
- Exposure to PLM, project controls, engineering, or manufacturing applications
- Experience with platforms such as Siemens Teamcenter, Primavera P6, SSI ShipConstructor, or comparable systems
- Experience managing a mix of SaaS, cloud-hosted, and self-hosted enterprise applications
