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Ramp is building intelligent financial infrastructure for enterprise companies, automating how over $200B in annualized spend flows through 70,000+ organizations. The company handles payment authorization, risk flagging, spend categorization, and financial close processes at scale.
As Manager of Enterprise Solutions Consulting, you will lead and develop a high-performing team of Solutions Consultants supporting enterprise prospects and customers. This is a player-coach role where you remain actively engaged in complex deals while scaling team capabilities.
Key responsibilities include:
- Leading, coaching, and developing a team of Enterprise Solutions Consultants with clear expectations, regular feedback, and career growth support
- Establishing operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management
- Partnering with Enterprise Sales leadership on account strategy and resource deployment for complex opportunities
- Coaching the team on discovery, tailored demos, and solution architecture connecting Ramp's platform, financial workflows, ERP systems, and integrations to customer priorities
- Engaging directly in strategic and complex customer situations including executive conversations, technical validation, RFPs, and escalations
- Building scalable playbooks, technical assets, demo standards, and knowledge-sharing practices
- Partnering with Product, Engineering, Product Marketing, Customer Success, and Services to translate customer needs into roadmap feedback and strong handoffs
- Defining and inspecting team health metrics including coverage, conversion, cycle efficiency, solution quality, customer outcomes, and talent development
- Fostering an inclusive, high-accountability culture grounded in customer empathy, collaboration, speed, and continuous improvement
- Identifying practical applications of AI to improve preparation, documentation, solutioning, and customer-facing work
Requirements:
- 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or related customer-facing technical role, including 3+ years of people management or demonstrated player-coach leadership
- Proven success leading teams through complex enterprise sales cycles involving multiple stakeholders, technical requirements, and long decision processes
- Strong understanding of enterprise financial operations, controllership priorities, and accounting workflows
- Working fluency with enterprise systems and integrations, including ERP platforms (NetSuite, Sage Intacct, Microsoft Dynamics), APIs, SFTP, and adjacent HRIS, identity, and security systems
- Demonstrated ability to coach others on discovery, solution design, executive storytelling, technical communication, and consultative selling
- Strong operating judgment: ability to prioritize limited resources, inspect pipeline health, make trade-offs, and drive execution in fast-moving environment
- Executive presence and ability to influence senior internal and external stakeholders by translating technical complexity into business value
- Track record of building repeatable processes, assets, and team rituals that elevate performance beyond individual contributions
- Experience building AI-assisted workflows for solutions, sales, or customer-facing teams
- Excellent communication, organizational, and change-management skills
Nice to have:
- Experience supporting fintech, spend management, accounting automation, or other financial software products
- Familiarity with government or public-sector selling
- Familiarity with Python, Java, or SQL; data integration and ETL platforms; cloud infrastructure; or enterprise authentication and security protocols
