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Manager Commercial B2C – Télévente

Octopus Energy - Paris, Île-de-France, France - Hybrid - posted 2026-10-16

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Octopus Energy Services France (OESF) is the sister company of Octopus Energy France, a green energy provider serving over 750,000 customers in France. The company's mission is to accelerate the energy transition by equipping individuals with solar panels, battery storage systems, and EV charging stations. Founded three years ago, OESF now has over 50 employees and a commercial team of approximately 20 people split between Paris and Lille. The company is in a strong growth phase with ambitious expansion plans. You will lead a team of 7 Business Developers based in Paris who commercialize solutions through phone and video conferencing, from initial contact through contract signature. Your role combines team management with hands-on sales involvement. Key responsibilities include: Team Management & Engagement: - Motivate and coach your team through regular coaching sessions and constructive feedback - Lead commercial meetings, organize sales challenges, and foster collective momentum - Champion company initiatives within your team - Participate in recruitment, onboarding, and training of new hires Commercial Performance Management: - Own achievement of individual and team sales targets by monitoring KPIs (revenue, conversion rates, call volume, etc.) - Ensure proper application of sales processes and quality customer follow-up - Identify obstacles and implement action plans to improve results - Lead by example by occasionally participating in calls, video conferences, and closings You will work closely with the Lille Sales Team Leader, field technical sales specialists, and the Studies Department. The company offers a dynamic, supportive team environment, meaningful products that drive real environmental impact, modern offices with open-plan workspace, and flexible work arrangements (up to 2 days per week remote). Requirements: - Proven experience managing a B2C or B2B telesales commercial team via phone and/or video conferencing - Strong mastery of sales techniques, negotiation, and closing skills with ability to mentor others - Coaching mindset with ability to identify development areas and upskill sales professionals - Strong performance culture with ability to analyze KPIs and drive results - Ability to unite and motivate teams, combining positive energy, high standards, autonomy, and rigor - Commercial temperament, drive for performance, and genuine desire to develop others - No prior solar/energy industry knowledge required; commercial experience and management qualities are what matter

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