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Salary: USD 124,000 - 155,000 / annual
Zscaler is seeking a Manager of AI Enablement & Organizational Change to lead enterprise-wide digital transformation initiatives. Based in Santa Clara, CA (hybrid, in-office Tuesday–Thursday), you will report to the Senior Manager of AI Enablement & Organizational Change within the Digital Employee Experience department.
In this strategic, high-visibility role, you will architect and execute end-to-end change management strategies for large-scale AI adoption programs. You will serve as a trusted advisor to program managers, business stakeholders, and senior leadership, translating complex technical transformations into clear, human-centered adoption experiences that drive organizational capacity and productivity.
Key responsibilities include:
• Leading holistic change management for high-visibility AI initiatives, including impact assessments, stakeholder mapping, communication strategies, training delivery, and post-launch support to ensure sustained adoption
• Partnering with functional leaders and AI Champions to design adoption pathways for generative AI tools, custom agents, and automated workflows
• Proactively identifying, sequencing, and managing change impacts to prevent stakeholder fatigue and ensure successful rollouts of high-priority initiatives
• Co-creating and deploying comprehensive learning curricula, train-the-trainer frameworks, and self-service resources that elevate digital fluency and empower global super-users
• Building compelling employee-facing communication plans across digital platforms while establishing feedback loops, pulse surveys, and qualitative KPIs to measure training effectiveness and diagnose resistance
You will be a high-trust collaborator with deep ambition for team success, a dedicated learner with a growth mindset, and a champion of simplicity who excels at translating complex technical needs into actionable enablement plans. You will connect daily change initiatives to broader organizational mission and build sustainable solutions for a high-growth company.
Requirements:
• 6+ years of experience in organizational change management, digital transformation, technology enablement, or related fields, with 3+ years leading change on large-scale, cross-functional programs
• Demonstrated curiosity and active exploration of AI tools, with proven history of integrating new technologies to enhance workflows and problem-solving
• Proven track record of designing, building, and deploying change management methodologies, toolkits, and communication plans from the ground up
• Deep experience developing and facilitating global sales or technical training curricula, utilizing functional change champions to scale technology adoption
• Outstanding relationship-building skills with history of advising senior leaders and coordinating across complex matrixed teams
Preferred qualifications:
• Proven track record of driving AI adoption and organizational enablement, leveraging custom AI agents, workflow automation, and enterprise AI platforms to deliver measurable operational efficiency
• Change management certification (e.g., Prosci, CCMP) or equivalent practical methodology experience, with solid understanding of project lifecycle governance and portfolio management
• Direct experience supporting change, training, or enablement within Go-To-Market (GTM) or Software Engineering divisions, with understanding of modern sales methodologies, pipeline operations, or software development lifecycles
