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Salary: USD 100,000 - 175,000 / annual
Homeward is a fast-paced, remote-first real estate startup founded in 2018 that partners with real estate agents to offer innovative financial products. The company helps buyers purchase with cash, sellers achieve certainty, and clients time their moves regardless of market conditions. Operating in 13 states, Homeward bundles cash offers, mortgage, and title services to simplify the homebuying and selling process.
As Manager of Agent Success, you will lead and scale Homeward's Agent Success team during a critical growth phase. You'll build on an established playbook for prospecting, activating, and growing agent referral relationships while expanding the team quickly and effectively.
Key responsibilities include:
- Hiring, onboarding, and ramping field business development representatives against an ambitious growth plan
- Executing and evolving Homeward's prospecting, activation, and referral-growth playbook
- Building a strong coaching culture through regular 1:1s, role play, call reviews, and ongoing development
- Setting clear goals and managing KPIs including in-person activity, agent referrals, pipeline, and closed deals
- Creating accountability and clarity around expectations while maintaining a positive, high-performing culture
- Partnering cross-functionally with Sales leadership, Recruiting, Marketing, Operations, Title, and Mortgage to ensure field team success
You'll have significant autonomy and the opportunity to shape how Homeward scales its Agent Success organization and expands its network of agent partnerships across the country. Note: This role may require travel throughout the United States.
Requirements:
- 3–5+ years managing a field business development or sales team in the real estate industry, with experience leading reps who build relationships and generate business in the field
- Proven track record of building high-performing teams through hiring, onboarding, training, and coaching; ideally with experience during rapid growth periods
- Consistent quota achievement with personal leadership of teams accountable to meaningful revenue or production targets
- High-accountability management style with comfort setting clear expectations, using data to understand performance, and addressing gaps quickly and constructively
- Strong operating discipline, highly organized and reliable, with ability to establish and maintain consistent management cadence while operating with autonomy
- Player-development mindset with ability to coach reps to improve skills, build confidence, and deliver results; ability to recognize and develop high-potential talent
- Appetite for growth and thriving in fast-paced, high-growth environments