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Checkout.com is a leading fintech payments platform powering over 10 billion transactions yearly for global enterprises like eBay, Spotify, Klarna, Uber, and Sony. We're seeking an experienced Account Manager to join our Shanghai office and manage key merchant relationships through their full lifecycle—from pre-integration through post-launch support.
In this role, you'll serve as the primary business advisor and strategic point of contact for assigned merchants and partners. You'll craft merchant-specific account development plans, deliver consultative guidance on global payments strategies, and ensure seamless collaboration across Sales, Legal, Integration, and Support teams. Your responsibilities include tracking project deliverables in Salesforce, educating merchants on our products and partner networks, and maintaining high-touch relationships through regular communication.
You'll be the voice of our product and brand ambassador, leveraging business acumen and executive presence to influence stakeholders at all levels and create mutually beneficial outcomes. Success requires independent judgment, self-motivation, and the ability to balance multiple concurrent opportunities while adapting to evolving merchant needs.
Checkout.com operates a hybrid model with three days per week in-office to support collaboration. We're a Forbes Cloud 100 company and Great Place to Work accredited, with 20 offices across six continents. This is an opportunity to contribute to a fast-growing fintech at a pivotal moment of global expansion.
