SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Fin, now part of Salesforce, is building the highest-performing AI Customer Agent on the market. Fin resolves complex customer issues end-to-end across every channel with minimal setup, and integrates natively with Intercom's help desk to give support teams a single unified system.
You will lead a team of Account Executives in the EMEA region, responsible for new business revenue in the commercial SMB segment. This is a first-line leadership role where you'll drive revenue growth, shape segment strategy, and build a high-performing sales organization. Your leadership will directly influence the opportunity to help build the AI agent category and shape the future of customer service.
Key responsibilities:
- Build and lead a team of EMEA SMB account executives
- Lead, coach, and develop sales professionals to excellence
- Own new business revenue targets within the EMEA commercial segment
- Define and execute new business strategy, developing playbooks and territory plans
- Manage team planning, organizational structure, and operating cadence (QBRs, large deal reviews, weekly forecasting)
- Drive accurate revenue forecasting within ±9%
- Partner with EMEA leadership on company-wide events and initiatives
The company operates a hybrid policy requiring at least three days per week in office.
Requirements:
- 6+ years of experience in technology sales, with 2+ years leading high-performing account management teams
- 4+ years of closing experience in individual contributor capacity
- 2+ years of first-line management experience
- Deep execution experience, ideally running multifaceted opportunities in excess of $500k ARR
- Program management experience with proven ability to contribute to strategic programs
- Proven track record of building and scaling revenue across EMEA
- Strong operational mindset skilled at building scalable processes and driving efficiency
- Executive presence and communication skills suitable for engaging with C-level customers and internal executives
- Familiarity with Command of the Message and MEDDPICC (or similar sales methodologies)
- Passion for AI and its transformative potential in customer service
- Experience in verticalized sales GTMs and outcome-based pricing (preferred)
