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CoLab builds AI for mechanical engineering teams to accelerate product development. The company helps manufacturers like Bobcat, Triumph Motorcycles, GE Appliances, and Bombardier bring complex products (cars, medical devices, jet engines) to market faster by capturing design rationale and enabling better decision-making. Founded in 2018 in St. John's, Newfoundland, CoLab has raised $72M in Series C funding, been named the 57th fastest-growing company in North America by Deloitte, and grown to 250+ employees.
As Major Account Director, you will drive growth and expansion of existing enterprise customer accounts, building and executing strategies to land and expand 7-figure deals. You will serve as a strategic partner to large enterprise customers, understanding their business and technical needs to help them achieve desired outcomes.
Key responsibilities include: building relationships with existing and net-new strategic accounts; developing robust account strategies with deep account planning, mapping, and multi-threaded selling; serving as an expert on CoLab solutions and industry best practices; identifying, qualifying, and building opportunities within existing accounts; collaborating with Account Executives and Customer Success teams on expansions and renewals; and managing all activities in Salesforce. You will travel to customer sites on average 1 week per month, with mandatory attendance at company off-sites in Newfoundland at least twice yearly (typically December and June).
Requirements: Experience managing complex enterprise or major accounts within a SaaS business, or an engineering background paired with strong closing skills. Minimum 1-2 years working with large enterprise customers (10,000+ employees). Ability to understand and analyze use cases and demonstrate highly technical products. Strategic thinking and ability to navigate complex enterprise sales for new-to-market products. Comfort with complex account planning, account mapping, and multi-departmental selling. Strong communication skills, ownership mindset, resilience, and self-motivation. Bonus: experience with manufacturing clients in automotive, medical devices, or hardware/mechanical consumer products.
