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Thorne is seeking an LMS System Administrator to serve as the system owner and primary administrator of the organization's Learning Management System within a highly regulated healthcare environment. This role is critical to ensuring the LMS operates in a validated state, supports global regulatory requirements (FDA, TGA, NSF, and other applicable bodies), and maintains inspection readiness at all times.
Key responsibilities span four main areas:
**LMS Administration, Validation & Compliance:** You will manage system configuration, user roles, workflows, and integrations. You'll maintain the LMS in a validated state through system upgrades, patches, and releases aligned with validation requirements. You'll lead validation activities including documentation development and execution, own the validation lifecycle with full traceability from requirements through verification, manage change control with impact assessments and risk evaluations, ensure compliance with global regulatory requirements for electronic records and signatures, maintain audit trails for data integrity and inspection readiness, and serve as subject matter expert during regulatory inspections and audits.
**Training Administration & LMS Operations:** You'll manage course setup, curricula, training assignments, learning paths, and user administration. You'll maintain training records, course catalogs, and user data for accuracy and compliance. You'll coordinate training programs including onboarding, GMP/compliance training, and enterprise learning initiatives, manage training schedules and logistical planning, and ensure proper version control of training materials.
**Data Integrity, Reporting & Reconciliation:** You'll track training completion, qualifications, and compliance metrics, generating reports for leadership and regulatory review. You'll use advanced Excel skills to reconcile LMS data against HRIS records, identifying discrepancies and ensuring accurate assignment and completion tracking. You'll perform routine audits of training data.
**End-User Support & L&D Coordination:** You'll manage the Learning & Development shared mailbox, respond to employee inquiries, and resolve LMS-related issues. You'll provide troubleshooting support for system access and user issues, track and maintain employee certifications, and support onboarding processes.
**Requirements:**
- Bachelor's degree in Information Systems, Business, Human Resources, or related field
- 5+ years of LMS administration experience, preferably within a regulated environment; Noverant experience is a plus
- Experience supporting validated systems and audit/inspection readiness activities
- Knowledge of system validation processes and global regulatory expectations related to training and electronic systems
- Proficient in Microsoft Excel, including data analysis, reconciliation, and reporting
- Strong documentation, organization, and project management skills
- Strong communication skills with ability to support stakeholders and interface with auditors and inspectors
- High attention to detail with ability to manage multiple priorities in a compliance-driven environment
