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Salary: USD 158,000 - 198,000 / annual
Turo, the world's largest peer-to-peer car-sharing marketplace, seeks a Litigation Counsel to manage a high-volume portfolio of consumer-focused disputes. You will handle vehicle damage claims, payment disputes, and user escalations arising from Turo's platform operations across the US, UK, Canada, Australia, and France.
Key responsibilities include:
• Arbitrate cases: Prepare evidence, attend hearings, and arbitrate cases in remote online forums across a wide range of user disputes.
• Evaluate pre-arbitration disputes: Review case files for emerging disputes and either help internal teams negotiate resolutions or prepare cases for arbitration.
• Support outside counsel: Work with external counsel on briefing, discovery, evidence gathering, and motions to compel arbitration and insurance matters.
• Draft regulatory responses: Collaborate with internal teams to respond to inquiries from state Departments of Insurance and Attorneys General related to user complaints.
• Manage discovery: Prepare responses to party discovery, defend depositions, and handle third-party subpoenas.
• Advise the business: Provide practical, business-focused legal guidance to Trust & Safety, Customer Experience, Claims, and Operations teams on dispute escalations and litigation risk mitigation.
• Analyze and mitigate risk: Identify emerging dispute patterns, flag litigation risks to senior leadership, and develop cost-effective case management strategies.
You will be part of a 4-person litigation team (currently 1 attorney + 2 legal professionals) and report to the Associate General Counsel, Litigation. The role requires balancing thorough legal representation with cost-effective case management in a high-volume environment, with a customer-focused mindset while protecting Turo's interests.
The position is hybrid, requiring in-office presence three days per week (Mondays, Wednesdays, Thursdays) in Phoenix.
Requirements:
• J.D. degree from an accredited law school
• Active membership in good standing with a state bar, or ability to obtain Arizona licensure within 90 days of hire
• 3+ years of relevant litigation experience at a law firm and/or in-house legal department
• Demonstrated proficiency in all aspects of litigation management: case assessment, pleading drafting, discovery management, settlement negotiation, trial preparation, and oral argument
• Strong writing and communication skills; ability to draft clear, persuasive legal documents and explain complex legal concepts
• Problem-solving capability with ability to think strategically while managing competing priorities and high-volume dockets
• Interpersonal skills and ability to work collaboratively across teams and with external counsel
