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Salary: USD 96,400 - 144,600 / annual
Figure Technology Solutions is a blockchain-native capital marketplace for tokenized assets, with over 480 partners and $30 billion in originated loans. The company is recognized as a market leader in real-world asset (RWA) tokenization and has received triple-A ratings from S&P and Moody's on loan securitizations.
As Licensed Partnerships Account Manager, you will serve as the primary point of contact for key private-label lending partners across mortgage, banking, and fintech sectors. You will manage strategic partner relationships, track performance metrics, and identify opportunities to expand adoption and volume across Figure platforms.
Key responsibilities include:
- Managing relationships with key private-label lending partners
- Tracking and interpreting performance metrics to identify trends, opportunities, and risks
- Collaborating cross-functionally with finance, legal, product, marketing, credit, and technical teams
- Guiding partners through integration, implementation, and adoption initiatives
- Leading quarterly business reviews (QBRs) and partner discussions tied to measurable outcomes
- Serving as a trusted advisor to partner leadership with strategic recommendations
- Supporting escalations and coordinating internal resolutions
- Identifying opportunities to increase engagement, expand use cases, and grow revenue
- Maintaining CRM hygiene, operational consistency, and partner documentation
- Representing partnerships at industry events (up to 15% travel)
Requirements:
- 3+ years of experience in enterprise customer success, relationship management, or account management
- High technical aptitude with ability to learn Figure's applications and understand mortgage workflows
- Strong written and verbal communication, presentation, and relationship-building skills
- Solutions-oriented mindset with ability to translate data into actionable insights
- Proven success achieving and exceeding performance targets
- Strong organizational skills with excellent attention to detail
- Comfort working in fast-paced, evolving environment with multiple priorities
- Operational rigor with strong CRM discipline and dependable follow-through
- Ability to travel up to 15%
- Plus: experience in mortgage, blockchain, and/or fintech environments
- Must comply with company security policies and complete mandatory security awareness training
