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Namaa is a tech-enabled urban infrastructure company operating across the Middle East, building fast and reliable access to meals, groceries, and everyday essentials through a portfolio of specialized business units including KitchenPark, CloudRetail, and Profood Properties. The company is reimagining the future of foodservice and quick commerce through purpose-built infrastructure designed for speed, accuracy, and scalability.
As a Learning & Enablement Associate, you will develop and maintain comprehensive training materials including presentations, guides, handbooks, and process documentation for teams across Namaa. You will support the planning, coordination, and delivery of training sessions both in-person and virtually, ensuring engaging and smooth learning experiences. Working collaboratively with stakeholders across departments, you will understand training needs and create content that supports team objectives and business processes.
Key responsibilities include translating complex information, policies, and processes into clear, practical training materials; supporting employee onboarding by preparing learning resources and assisting with training initiatives for new joiners; keeping training content accurate and relevant as processes evolve; gathering feedback from participants to evaluate training effectiveness; and contributing to continuous improvement of learning resources and employee development initiatives across the organization.
The role is based in the Amman office with a requirement for five days per week onsite collaboration, as the company prioritizes close teamwork for innovation and continuous improvement.
**Requirements:**
- 2–3 years of experience in training, learning and development, employee enablement, instructional design, or similar role
- Experience developing training materials, presentations, guides, or other learning content
- Strong communication skills in both English and Arabic, with excellent presentation abilities and capacity to make information clear and accessible to different audiences
- Excellent organizational skills and attention to detail, with ability to manage multiple projects and deadlines
- Collaborative mindset and ability to work effectively with stakeholders across different departments
- Proficiency in Microsoft Office, particularly PowerPoint and Word, and comfort using digital tools to create and deliver learning materials
- Proactive, adaptable approach with genuine interest in helping people learn and perform at their best
