SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
DailyPay is the leader in On-Demand Pay, serving over 1,900 employers and 6 million employees. The company modernizes how people access earned pay and provides financial wellness tools.
As a Product Operations Manager, you will be a senior individual contributor driving operational excellence for the Data squad within the R&D organization. You will report to the Senior Director of Data Science and serve as a key bridge between product, engineering, and go-to-market teams.
Key Responsibilities:
- Identify, analyze, and propose solutions for friction points in the product lifecycle from discovery to launch
- Streamline operational workflows and process hygiene across squads to ensure consistent delivery velocity and alignment
- Build effective working relationships across Product, Engineering, Design, and other teams
- Ensure appropriate stakeholders are engaged at the right time with aligned expectations
- Support continuous monitoring of KPIs and OKRs, providing data-driven insights to help teams measure performance
- Guide teams in translating metrics and performance trends into actionable operational decisions
- Manage the product tech stack (roadmapping and collaboration tools) for optimal team use
- Assist in quarterly planning and align team efforts with broader business strategy
- Focus on scaling machine learning model launches and updates, supporting AI-powered features across vertical squads
- Improve tooling and best practices for A/B experimentation across multiple functions
- Work closely with Finance and Data Analytics teams to ensure alignment on critical KPIs
- Maintain intuitive and accurate dashboards and reports for performance monitoring
Requirements:
- 6–10 years of experience in product operations, business operations, or program management
- Demonstrated success supporting large, complex cross-functional groups in Product Operations and/or Program Management roles
- Strong root-cause analysis skills with first-principles thinking ability
- Proven ability to identify and mitigate risks and resolve conflicts proactively and independently
- Excellent communication skills with ability to present clearly to diverse audiences including cross-functional stakeholders
- Strong attention to detail and ability to manage multiple projects simultaneously
- Solid understanding of business and product strategies
- Familiarity with various project methodologies and growing familiarity with financial principles related to project/product delivery
- Ability to work with teams to determine KPIs aligned to strategy and priorities
- Ability to partner with data analysts to ensure appropriate dashboards for performance transparency and monitoring
