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Salary: USD 190,000 - 210,000 / annual
Owner is an AI-native platform helping local business owners (starting with restaurants) succeed by replacing fragmented tools with an integrated system covering websites, online ordering, CRM, POS, and more. The company has generated tens of millions in revenue since 2020, processed over a billion dollars in online orders, and helped 20,000+ restaurant owners save nearly $200 million in fees. The team spans the low hundreds with talent from Shopify, HubSpot, DoorDash, ServiceTitan, and other leading SMB software companies.
The Business Operations team at Owner doesn't just analyze—it builds products and systems that drive the business. The GTM analytics team has already shipped ML-powered lead scoring (2x'd LTV:CAC), automated account research (doubled rep output), and intelligent routing systems. Sales and Marketing are at an inflection point: expanding into new product verticals, scaling new acquisition channels, and standing up entirely new GTM motions.
As Lead, GTM Analytics & Applied AI, you'll be a senior individual contributor and team leader driving analytics and strategy end-to-end for either Sales or Marketing. You'll work directly with the CRO or CMO and their leadership team to identify high-impact opportunities, then build analyses, tools, and AI-powered systems that deliver results.
Key responsibilities include: owning GTM analytics visibility across the funnel; strategizing on spend allocation and GTM motion with C-level partners; setting priorities and direction for analytics and applied AI work in your pod; shipping AI-powered tools (automated outbound, intelligent cadences, engagement workflows); standing up new channels with repeatable experimentation playbooks; and establishing how your function uses AI to multiply output.
You'll report to Meera Singh, Director of GTM Analytics and Applied AI, and partner closely with Sales or Marketing leadership, RevOps, Analytics Engineers, and the broader GTM organization. This role offers regular exposure to senior and executive leadership.
REQUIREMENTS:
- 7+ years in analytics, strategy, or ops (management consulting, startup ops & analytics, or hybrid paths)
- Personally shipped data products, models, or AI-powered systems into production (not just delivered insights)
- Excellent numerical skills; technical background or education strongly preferred
- Proficiency with Claude; SQL/Python skills a plus
- Familiarity with how Sales or Marketing teams operate; deep functional pedigree not required but ability to ramp quickly expected
- Experience in the messy middle between business strategy and technical execution (consulting, startup analytics, BizOps, or hybrid)
- Self-sufficient operator capable of running end-to-end workstreams without scaffolding
- Have managed a team of analysts or excited about the opportunity to do so
- Comfortable with ambiguity and self-directed problem-solving
- Experience with marketplaces, AI software, high-growth startups preferred
- Restaurant industry experience a plus